31447301: "Device Info" in Settings.app shows "Last iCloud backup: Never" for iPhones

[openradar-mirror]

Description

Area: iCloud

Summary: When you open the new Device Info page in the Settings.app you will see a list of all your devices (see attached list.png screenshot). Then when you click on a device you will see the detail page for the device (see image1.png). In this page you will see the incorrect label "Last iCloud backup: Never" while if you enter in the "iCloud Backup" option (see image2.png) you can see that the backup has been actually done. NOTE: this issue is happening on iPhones only, while for iPad the "Last iCloud backup:" information is correct (see image3.png)

Steps to Reproduce:

1. on an iPhone open the Settings.app
2. open the new iOS 10.3 function " Apple ID, iCloud, iTunes & App Store..."
3. scroll to see the list of devices associated to your iCloud account (attachment: list.png)
4. select one iPhone from the list
5. ensure that "iCloud Backup" list item shows "On" and see the "Last iCloud Backup" label at the bottom. (attachment: image1.png)
6. you will notice that this label shows "Never"
7. enter into the "iCloud Backup" function
8. note that in this page "Last Backup" shows a correct information (attachment: image2.png)
9. go back to the devices list
10. now select an iPad
11. you will see the "Last iCloud Backup" here is correct (image3.png)

Expected Results: I would expect that the "Last iCloud Backup" label shows the effective last backup date and not a "Never"

Actual Results: The "Last iCloud Backup" label shows only "Never" for iPhones.

Version: iOS 10.3 (14E277) and iOS 10.3.1(14E304)

Notes:

Configuration: iPhone 5S and iPhone 5SE

- Product Version: 10.3.1 Created: 2017-04-05T06:23:19.890520 Originated: 2017-04-05T00:00:00 Open Radar Link: http://www.openradar.me/31447301

[palikao]

Configuration: iPhone 7 too

[Ildeal94]

Hi,

I have same issue on my iPhone 7 plus. What did you do to fix this issue ?