Can’t buy litecoin

[kcw-grunt]

I keep getting this picture when I try to buy litecoin Thanks Drew

Attachments:
24B28AAB-99E5-4CE8-8749-B70ACF0F13A9.png

(created from Zendesk ticket #3010)
gz#3010

[kcw-grunt]

Agent comment from Drccsud in Zendesk ticket #3010:

Thanks again have a great weekend .

Drew

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[kcw-grunt]

Agent comment from Jim Flanagan in Zendesk ticket #3010:

You as well.

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[kcw-grunt]

Agent comment from Jim Flanagan in Zendesk ticket #3010:

Hey Drew, I noticed you have another ticket open; can you make sure that you do not have a VPN on your device and confirm that on this ticket. If you do have a VPN, please turn it off and see if this resolves your issues.

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[kcw-grunt]

Agent comment from Drccsud in Zendesk ticket #3010:

How would I check for that ?

Drew

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[kcw-grunt]

Agent comment from Jim Flanagan in Zendesk ticket #3010:

You would have Downloaded it as an app or a program. Look in your apps and see if you have one. If you do not recall downloading one, you probably do not have one.

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[kcw-grunt]

Agent comment from Drccsud in Zendesk ticket #3010:

It says con not connected .

Drew

On Thu, Nov 10, 2022 at 10:29 PM Drew Roberts drccsud@gmail.com wrote:

How would I check for that ?

Drew

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[kcw-grunt]

Agent comment from Drccsud in Zendesk ticket #3010:

Say in string I don’t have vpn connected

Drew

On Thu, Nov 10, 2022 at 10:32 PM Drew Roberts drccsud@gmail.com wrote:

It says con not connected .

Drew

On Thu, Nov 10, 2022 at 10:29 PM Drew Roberts drccsud@gmail.com wrote:

How would I check for that ?

Drew

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[kcw-grunt]

Agent comment from Jim Flanagan in Zendesk ticket #3010:

I will let the Devs know Drew, I will follow up with you tomorrow during business hours with an update.

Thanks for your patients.

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[kcw-grunt]

Agent comment from Drccsud in Zendesk ticket #3010:

Thank you!

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[kcw-grunt]

Agent comment from Jim Flanagan in Zendesk ticket #3010:

Your very welcome.

Jim Flanagan Litewallet Support

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[kcw-grunt]

@Crypto-Keeper-miners : Note Buy is broken at this time so you can just let folks know.

[kcw-grunt]

Agent comment from Jim Flanagan in Zendesk ticket #3010:

Hey Drew,

So, at this time the BUY feature is not working.

We do not have a time frame on a fix.

We apologize for the inconvenience.

Jim Flanagan Litewallet Support

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[kcw-grunt]

Agent comment from Drccsud in Zendesk ticket #3010:

Ok thank you for all your help !!

Drew

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[kcw-grunt]

Agent comment from Jim Flanagan in Zendesk ticket #3010:

You're welcome.

Jim Flanagan Litewallet Support

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