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litespeedtech / magento2-LiteSpeed_LiteMage

LiteMage Cache Extension for Magento 2
https://www.litespeedtech.com/products/litespeed-web-cache/litemage
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Installed, but not available as a Caching option within FPC dropdown? #1

Closed toobulo closed 8 years ago

toobulo commented 8 years ago

Hi there,

Following instructions exactly from here: https://www.litespeedtech.com/support/wiki/doku.php/litespeed_wiki:cache:litemage2:installation

We've installed this on a fresh Magento 2.0.7. It appears that there are no issues during install, however we do not get the option to select LiteMage from the Full Page Cache "caching application" dropdown (Stores > Configuration > Advanced > System > Full Page Cache) as seen here:

http://blog.litespeedtech.com/2016/04/08/litemage-2-for-magento-2-released-litemage-goes-open-source/

The extension is enabled, and even shows settings to enable loggging.

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rudik99 commented 8 years ago

Did you enable via .htaccess ? <IfModule LiteSpeed> LiteMage on </IfModule>

ls-rob commented 8 years ago

Hello toobulo,

Are you using a trial license? Regardless, please confirm that your LiteSpeed license has LiteMage cache enabled. If LiteMage is enabled in your license and it is still not showing up as an option in the drop down or if you are uncertain, you can send us your server ip and we can confirm on our end.

Regards, ~Rob

toobulo commented 8 years ago

Hey guys,

.htaccess was already set, and it was not a trial license. However, it's since been fixed and apparently was the server configuration itself, as per our server admin:

To fix this, I tried force upgrading LiteSpeed with its latest build.

Thanks for the quick response!

ewallkrishnaprakash commented 7 years ago

Hi Guys,

We are also finding the issue in FPC drop down. The "LiteMage" option not showing in the drop down. We have enterprises litespeed web server and we have the enable the litespeed on our .htaccess file. Still the option is not showing.

litespeedtech commented 7 years ago

LiteMage module is not included by default in enterprise license. Only the trial license has LiteMage module enabled.

If you want to verify whether your license has LiteMage module enabled, you can:

  1. from cPanel WHM LiteSpeed plugin, check license info;
  2. from LiteSpeed WebServer WebAdmin panel - Version Management - License Info;
  3. email sales@litespeedtech.com with your serial number.

If you are on a shared hosting server and do not have above info, you can ask your host to check using above methods.