disconnect from admin

[steelwave]

Hi, I am trying litecache but I am disconnect from admin evry time I am saving or evry few minutes since I installed the extension. It's on magento 2.1.4 and don't happend when the extension is disable. Thanks. Laurent

[litespeedtech]

It's not really LiteMage issue. admin part is not cached. Please read http://magento.stackexchange.com/questions/101799/magento-2-backend-session-timeout You need to check magento settings and php.ini.

[steelwave]

Thanks for your answer but I've got this only with litemage unable. Do you have an idea? Thanks.

[litespeedtech]

Have you checked all the settings based on the previous link? In my test environment, I have admin session set very long, and it won't time out.

[steelwave]

Thanks for your answer. It's may due to an incorrect litespeed conf? I have litespeed on cpanel. Because as soon as I enable litespeed on litecache module. I can't work on the admin panel as my session closed. Without the module I don't have this problem and a bit with litespeed on.

[litespeedtech]

from whm litespeed plugin, set cache root according to recommended way. on LiteSpeed cache configuration, make sure enable public cache is not set, or "No". check public cache is Yes, or you can turn on in .htaccess. https://www.litespeedtech.com/support/wiki/doku.php/litespeed_wiki:cache:common_installation:cpanel-shared and make sure your license has LiteMage module enabled. You can also email info@litespeedtech.com, I can add you to slack chat.

[Alex-James17]

I am having the same issue with Magento 2.1.7 ever since I enabled the Litespeed_Litemage module. If I disable the module I can use the backend for hours at a time, once the module is enabled I get presented with the login screen every few minutes.

The issue seems to be whenever a cache fail is encountered, for example, I browse to Content > Products, I get login screen. I login and browse to Content > Products, no login screen. I click to edit a product, I get login screen. I login and repeat the above steps, no login screen etc.

This has been driving me mad for 2 weeks now, any ideas? I can provide login details if you need

[litespeedtech]

Finally this annoying issue got fixed. It was caused by referencing $context which initializer breaks security check. I removed that part. As only it shows additional message of "notifying litespeed server to purge", which is not necessary. Please try version 2.0.6 and confirm if it fixs for you.

[Alex-James17]

Seems to have fixed the issue for me, many thanks for getting this resolved so quickly.

[litespeedtech]

Thanks, I'll close this. Feel bad for steelwave that I was not able to figure out earlier.

[biwac]

Hello there,

I encounter the same problem on Magento 2.3.2 with LiteSpeed 5.4.1 and LiteMage 2.1.3

After disableing the module and setting the .htaccess entry LiteMage off, the admin session works as expected.

[Hedloff]

Hello there,

I encounter the same problem on Magento 2.3.2 with LiteSpeed 5.4.1 and LiteMage 2.1.3

After disableing the module and setting the .htaccess entry LiteMage off, the admin session works as expected.

We also got a customer with the same issue and I have reported this in their slack channel. You should create a ticket with m2 backend login and they also need user level ssh login so they can check the log and other plugins on your server.

[gondas33]

If you're using Redis for session storage you won't have this issue.

[litespeedtech]

I found the cause and fixed in v2.1.4

[systems-diplomatic]

I'm having this issue with a new installation of LiteSpeed 5.4.7 and LiteMage 2.1.5.