lithnet / access-manager

Access Manager provides web-based access to local admin (LAPS) passwords, BitLocker recovery keys, and just-in-time administrative access to Windows computers in a modern, secure, and user-friendly way.
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[HELP] Problem with installation #170

Closed ksmosna closed 1 year ago

ksmosna commented 2 years ago

Hello, I am trying to install AMS, but the problem is that the installation ends with the message "Lithnet Access Manager Service setup ended prematurely because of an error...".

I have nothing in the logs folder. Where can I look for what's the problem?

ryannewington commented 2 years ago

@ksmosna From an elevated command prompt, you can run the installer with the following parameters to generate the log Lithnet.AccessManager.Service.Setup.exe /l*v C:\install.log

Feel free to post the log here if you need a hand understanding the error that is logged

ksmosna commented 2 years ago

In logs I can see that I do not meet one requirement - SQL Server 2019 (currently I have an instance of 2017). Could that be it? Below I am sending the last part of the log file.

`AddServicePermissionsToRegistryKey $certStoreRegKey "FullControl" CreateServiceRegistryKey $regKey

Property(S): AI_SETUPEXEPATH_ORIGINAL = c:\Lithnet.AccessManager.Service.Setup.exe Property(S): ARPINSTALLLOCATION = C:\Program Files\Lithnet\Access Manager Service\ Property(S): AMS_ADMINS_SID = S-1-5-21-529171235-3400179608-3813816412-3714 Property(S): SourceDir = C:\Users\Administrator.GALMET\AppData\Roaming\Lithnet\Lithnet Access Manager Service 2.0.8904.0\install\BB6B524\ Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ Property(S): bootstrap_Dir = C:\Program Files\Lithnet\Access Manager Service\wwwroot\lib\bootstrap\ Property(S): ProgramFiles64Folder = C:\Program Files\ Property(S): runtimes_Dir = C:\Program Files\Lithnet\Access Manager Service\runtimes\ Property(S): win_Dir = C:\Program Files\Lithnet\Access Manager Service\runtimes\win\ Property(S): lib_Dir = C:\Program Files\Lithnet\Access Manager Service\runtimes\win\lib\ Property(S): net6.0_Dir = C:\Program Files\Lithnet\Access Manager Service\runtimes\win\lib\net6.0\ Property(S): Modules_Dir = C:\Program Files\Lithnet\Access Manager Service\runtimes\win\lib\net6.0\Modules\ Property(S): fontawesome_Dir = C:\Program Files\Lithnet\Access Manager Service\wwwroot\lib\font-awesome\ Property(S): lib_1_Dir = C:\Program Files\Lithnet\Access Manager Service\wwwroot\lib\ Property(S): VersionNT = 1000 Property(S): RedirectedDllSupport = 2 Property(S): PackageCode = {01328A77-A05C-44C8-A183-B7989FEB0417} Property(S): ProductState = -1 Property(S): PackagecodeChanging = 1 Property(S): USERNAME = Użytkownik systemu Windows Property(S): VersionDatabase = 200 Property(S): AIEXTERNALUI = 5 Property(S): REMOVE = SQLExpress2017 Property(S): ACTION = INSTALL Property(S): AI_MORE_CMD_LINE = 1 Property(S): CHAINERUIPROCESSID = 6040Chainer Property(S): CLIENTPROCESSID = 7128 Property(S): SECONDSEQUENCE = 1 Property(S): EXECUTEACTION = INSTALL Property(S): CLIENTUILEVEL = 0 Property(S): ADDLOCAL = MainFeature,ConfigurationFilesFeature Property(S): AI_FOUND_PREREQS = ASP.NET Runtime 6.0 x64|.NET Desktop Runtime 6.0 x64|SQL Express 2017|SQL Express 2019 Property(S): PRIMARYFOLDER = APPDIR Property(S): ROOTDRIVE = C:\ Property(S): AI_PREREQDIRS = C:\Users\Administrator.GALMET\AppData\Roaming\Lithnet\Lithnet Access Manager Service\prerequisites Property(S): SETUPEXEDIR = c:\ Property(S): EXE_CMD_LINE = /exenoupdates /forcecleanup /wintime 1662117449 /l*v C:\install.log Property(S): MsiSystemRebootPending = 1 Property(S): VersionMsi = 5.00 Property(S): VersionNT64 = 1000 Property(S): WindowsBuild = 20348 Property(S): ServicePackLevel = 0 Property(S): ServicePackLevelMinor = 0 Property(S): MsiNTProductType = 2 Property(S): WindowsFolder = C:\Windows\ Property(S): WindowsVolume = C:\ Property(S): System64Folder = C:\Windows\system32\ Property(S): SystemFolder = C:\Windows\SysWOW64\ Property(S): RemoteAdminTS = 1 Property(S): TempFolder = C:\Users\ADMINI~1.GAL\AppData\Local\Temp\ Property(S): ProgramFilesFolder = C:\Program Files (x86)\ Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\ Property(S): CommonFiles64Folder = C:\Program Files\Common Files\ Property(S): AppDataFolder = C:\Users\Administrator.GALMET\AppData\Roaming\ Property(S): FavoritesFolder = C:\Users\Administrator.GALMET\Favorites\ Property(S): NetHoodFolder = C:\Users\Administrator.GALMET\AppData\Roaming\Microsoft\Windows\Network Shortcuts\ Property(S): PersonalFolder = C:\Users\Administrator.GALMET\Documents\ Property(S): PrintHoodFolder = C:\Users\Administrator.GALMET\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\ Property(S): RecentFolder = C:\Users\Administrator.GALMET\AppData\Roaming\Microsoft\Windows\Recent\ Property(S): SendToFolder = C:\Users\Administrator.GALMET\AppData\Roaming\Microsoft\Windows\SendTo\ Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\ Property(S): CommonAppDataFolder = C:\ProgramData\ Property(S): LocalAppDataFolder = C:\Users\Administrator.GALMET\AppData\Local\ Property(S): MyPicturesFolder = C:\Users\Administrator.GALMET\Pictures\ Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\ Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\ Property(S): DesktopFolder = C:\Users\Public\Desktop\ Property(S): FontsFolder = C:\Windows\Fonts\ Property(S): GPTSupport = 1 Property(S): OLEAdvtSupport = 1 Property(S): ShellAdvtSupport = 1 Property(S): MsiAMD64 = 6 Property(S): Msix64 = 6 Property(S): Intel = 6 Property(S): PhysicalMemory = 8191 Property(S): VirtualMemory = 7531 Property(S): AdminUser = 1 Property(S): MsiTrueAdminUser = 1 Property(S): LogonUser = Administrator Property(S): UserSID = S-1-5-21-529171235-3400179608-3813816412-500 Property(S): UserLanguageID = 1045 Property(S): ComputerName = AD-CONTROLLER3 Property(S): SystemLanguageID = 1045 Property(S): ScreenX = 1024 Property(S): ScreenY = 768 Property(S): CaptionHeight = 19 Property(S): BorderTop = 1 Property(S): BorderSide = 1 Property(S): TextHeight = 16 Property(S): TextInternalLeading = 3 Property(S): ColorBits = 32 Property(S): TTCSupport = 1 Property(S): Time = 06:10:22 Property(S): Date = 05.09.2022 Property(S): MsiNetAssemblySupport = 4.8.4161.0 Property(S): MsiWin32AssemblySupport = 6.3.20348.825 Property(S): MsiRunningElevated = 1 Property(S): Privileged = 1 Property(S): DATABASE = C:\Windows\Installer\deb1133.msi Property(S): OriginalDatabase = C:\Users\Administrator.GALMET\AppData\Roaming\Lithnet\Lithnet Access Manager Service 2.0.8904.0\install\BB6B524\Lithnet.AccessManager.Service.Setup.msi Property(S): UILevel = 5 Property(S): Preselected = 1 Property(S): SavedGamesFolder = C:\Users\Administrator.GALMET\Saved Games\ Property(S): WindowsLibrariesFolder = C:\Users\Administrator.GALMET\AppData\Roaming\Microsoft\Windows\Libraries\ Property(S): PublicDocumentsFolder = C:\Users\Public\Documents\ Property(S): PublicFolder = C:\Users\Public\ Property(S): UserProfileFolder = C:\Users\Administrator.GALMET\ Property(S): IS_AMS_SERVICE_NOT_INSTALLED = 1 Property(S): IS_STANDALONE = 1 Property(S): IS_STANDALONE_OR_NOT_CLUSTERED_OR_ON_ACTIVE_NODE = 1 Property(S): POWERSHELL_EXECUTION_LOG = ERROR: Exception calling "SetAccessRule" with "1" argument(s): "Nie można przetłumaczyć niektórych lub żadnych odwołań do tożsamości." Property(S): CAN_SKIP_DIALOGSAiVerMin = 1.12.8052 Property(S): CostingComplete = 1 Property(S): OutOfDiskSpace = 0 Property(S): OutOfNoRbDiskSpace = 0 Property(S): PrimaryVolumeSpaceAvailable = 207112480 Property(S): PrimaryVolumeSpaceRequired = 375312 Property(S): PrimaryVolumeSpaceRemaining = 206737168 Property(S): PrimaryVolumePath = C: Property(S): SOURCEDIR = C:\Users\Administrator.GALMET\AppData\Roaming\Lithnet\Lithnet Access Manager Service 2.0.8904.0\install\BB6B524\ Property(S): SourcedirProduct = {28403863-ACE8-4C5E-9BCF-0A0B2BB6B524} Property(S): ProductToBeRegistered = 1 MSI (s) (2C:38) [06:10:22:171]: MainEngineThread is returning 1603 MSI (s) (2C:F0) [06:10:22:182]: RESTART MANAGER: Session closed. MSI (s) (2C:F0) [06:10:22:182]: No System Restore sequence number for this installation. MSI (s) (2C:F0) [06:10:22:187]: User policy value 'DisableRollback' is 0 MSI (s) (2C:F0) [06:10:22:187]: Machine policy value 'DisableRollback' is 0 MSI (s) (2C:F0) [06:10:22:187]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (2C:F0) [06:10:22:187]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (2C:F0) [06:10:22:187]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (2C:F0) [06:10:22:187]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (s) (2C:F0) [06:10:22:202]: Destroying RemoteAPI object. MSI (s) (2C:68) [06:10:22:202]: Custom Action Manager thread ending. MSI (c) (D8:6C) [06:10:22:202]: Back from server. Return value: 1603 MSI (c) (D8:6C) [06:10:22:202]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (D8:6C) [06:10:22:202]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'. Action ended 06:10:22: ExecuteAction. Return value 3. === Verbose logging stopped: 2022-09-05 06:10:22 ===

MSI (c) (98:14) [06:09:15:979]: PROPERTY CHANGE: Modifying AI_FOUND_PREREQS property. Its current value is 'ASP.NET Runtime 6.0 x64|.NET Desktop Runtime 6.0 x64'. Its new value: 'ASP.NET Runtime 6.0 x64|.NET Desktop Runtime 6.0 x64|SQL Express 2017|SQL Express 2019'. MSI (c) (98:14) [06:09:15:979]: Note: 1: 2205 2: 3: AI_TempFile MSI (c) (98:14) [06:09:15:979]: Note: 1: 2228 2: 3: AI_TempFile 4: SELECT Property FROM AI_TempFile MSI (c) (98:14) [06:09:15:979]: Note: 1: 2205 2: 3: AI_XmlLocator MSI (c) (98:14) [06:09:15:979]: Note: 1: 2228 2: 3: AI_XmlLocator 4: SELECT Property FROM AI_XmlLocator MSI (c) (98:14) [06:09:17:345]: Note: 1: 2205 2: 3: AI_ChainedPackage MSI (c) (98:14) [06:09:17:345]: Note: 1: 2228 2: 3: AI_ChainedPackage 4: SELECT ChainedPackage FROM AI_ChainedPackage MSI (c) (98:14) [06:10:22:202]: Doing action: FatalError Action start 06:10:22: FatalError. Action ended 06:10:27: FatalError. Return value 1. MSI (c) (98:14) [06:10:27:285]: Doing action: AI_SHOW_LOG Action start 06:10:27: AI_SHOW_LOG. MSI (c) (98:D4) [06:10:27:380]: Invoking remote custom action. DLL: C:\Users\ADMINI~1.GAL\AppData\Local\Temp\MSI1DF2.tmp, Entrypoint: LaunchLogFile Action ended 06:10:27: AI_SHOW_LOG. Return value 1. MSI (c) (98:14) [06:10:27:603]: Doing action: FatalError Action start 06:10:27: FatalError. Action ended 06:10:27: FatalError. Return value 1. MSI (c) (98:14) [06:10:27:603]: Doing action: AI_AiBackupCleanup Action start 06:10:27: AI_AiBackupCleanup. MSI (c) (98:B8) [06:10:27:697]: Invoking remote custom action. DLL: C:\Users\ADMINI~1.GAL\AppData\Local\Temp\MSI1F2B.tmp, Entrypoint: OnAiBackupCleanup Action ended 06:10:28: AI_AiBackupCleanup. Return value 1. MSI (c) (98:14) [06:10:28:608]: Doing action: FatalError Action start 06:10:28: FatalError. Action ended 06:10:28: FatalError. Return value 1. MSI (c) (98:14) [06:10:28:608]: Doing action: AI_CleanPrereq Action start 06:10:28: AI_CleanPrereq. MSI (c) (98:FC) [06:10:28:686]: Invoking remote custom action. DLL: C:\Users\ADMINI~1.GAL\AppData\Local\Temp\MSI2314.tmp, Entrypoint: CleanPrereq Action ended 06:10:28: AICleanPrereq. Return value 1. MSI (c) (98:14) [06:10:28:892]: Doing action: FatalError Action start 06:10:28: FatalError. Action ended 06:10:28: FatalError. Return value 2. MSI (c) (98:14) [06:10:28:901]: Note: 1: 2205 2: 3: Environment MSI (c) (98:14) [06:10:28:901]: Note: 1: 2228 2: 3: Environment 4: SELECT Environment,`ComponentFROMEnvironment` MSI (c) (98:14) [06:10:28:955]: Destroying RemoteAPI object. MSI (c) (98:A4) [06:10:28:955]: Custom Action Manager thread ending. === Verbose logging stopped: 2022-09-05 06:10:28 ===

`

ksmosna commented 2 years ago

here it is log when i am trying to install AMS with SQL 2019 that is included to installer.

`Property(S): AI_SETUPEXEPATH_ORIGINAL = c:\Lithnet.AccessManager.Service.Setup.exe Property(S): ARPINSTALLLOCATION = C:\Program Files\Lithnet\Access Manager Service\ Property(S): AMS_ADMINS_SID = S-1-5-21-529171235-3400179608-3813816412-3714 Property(S): SourceDir = C:\Users\Administrator.GALMET\AppData\Roaming\Lithnet\Lithnet Access Manager Service 2.0.8904.0\install\BB6B524\ Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ Property(S): bootstrap_Dir = C:\Program Files\Lithnet\Access Manager Service\wwwroot\lib\bootstrap\ Property(S): ProgramFiles64Folder = C:\Program Files\ Property(S): runtimes_Dir = C:\Program Files\Lithnet\Access Manager Service\runtimes\ Property(S): win_Dir = C:\Program Files\Lithnet\Access Manager Service\runtimes\win\ Property(S): lib_Dir = C:\Program Files\Lithnet\Access Manager Service\runtimes\win\lib\ Property(S): net6.0_Dir = C:\Program Files\Lithnet\Access Manager Service\runtimes\win\lib\net6.0\ Property(S): Modules_Dir = C:\Program Files\Lithnet\Access Manager Service\runtimes\win\lib\net6.0\Modules\ Property(S): fontawesome_Dir = C:\Program Files\Lithnet\Access Manager Service\wwwroot\lib\font-awesome\ Property(S): lib_1_Dir = C:\Program Files\Lithnet\Access Manager Service\wwwroot\lib\ Property(S): VersionNT = 1000 Property(S): RedirectedDllSupport = 2 Property(S): PreReqSearch_1_1 = 1 Property(S): SQLEXPRESS_INSTANCE_EXISTS = 1 Property(S): PackageCode = {01328A77-A05C-44C8-A183-B7989FEB0417} Property(S): ProductState = -1 Property(S): PackagecodeChanging = 1 Property(S): USERNAME = Użytkownik systemu Windows Property(S): VersionDatabase = 200 Property(S): AIEXTERNALUI = 5 Property(S): AI_MORE_CMD_LINE = 1 Property(S): ACTION = INSTALL Property(S): AI_MISSING_PREREQS = SQL Express 2019 Property(S): CHAINERUIPROCESSID = 4260Chainer Property(S): CLIENTPROCESSID = 6112 Property(S): SECONDSEQUENCE = 1 Property(S): EXECUTEACTION = INSTALL Property(S): CLIENTUILEVEL = 0 Property(S): ADDLOCAL = MainFeature,ConfigurationFilesFeature,SQLExpress2017 Property(S): AI_FOUND_PREREQS = ASP.NET Runtime 6.0 x64|.NET Desktop Runtime 6.0 x64|SQL Express 2017 Property(S): PRIMARYFOLDER = APPDIR Property(S): ROOTDRIVE = C:\ Property(S): AI_PREREQFILES = C:\Users\Administrator.GALMET\AppData\Roaming\Lithnet\Lithnet Access Manager Service\prerequisites\SQLExpress2017\SQLEXPR_x64_ENU.exe Property(S): AI_PREREQDIRS = C:\Users\Administrator.GALMET\AppData\Roaming\Lithnet\Lithnet Access Manager Service\prerequisites Property(S): SETUPEXEDIR = c:\ Property(S): EXE_CMD_LINE = /exenoupdates /forcecleanup /wintime 1662117449 /l*v C:\install.log Property(S): VersionMsi = 5.00 Property(S): VersionNT64 = 1000 Property(S): WindowsBuild = 20348 Property(S): ServicePackLevel = 0 Property(S): ServicePackLevelMinor = 0 Property(S): MsiNTProductType = 2 Property(S): WindowsFolder = C:\Windows\ Property(S): WindowsVolume = C:\ Property(S): System64Folder = C:\Windows\system32\ Property(S): SystemFolder = C:\Windows\SysWOW64\ Property(S): RemoteAdminTS = 1 Property(S): TempFolder = C:\Users\ADMINI~1.GAL\AppData\Local\Temp\ Property(S): ProgramFilesFolder = C:\Program Files (x86)\ Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\ Property(S): CommonFiles64Folder = C:\Program Files\Common Files\ Property(S): AppDataFolder = C:\Users\Administrator.GALMET\AppData\Roaming\ Property(S): FavoritesFolder = C:\Users\Administrator.GALMET\Favorites\ Property(S): NetHoodFolder = C:\Users\Administrator.GALMET\AppData\Roaming\Microsoft\Windows\Network Shortcuts\ Property(S): PersonalFolder = C:\Users\Administrator.GALMET\Documents\ Property(S): PrintHoodFolder = C:\Users\Administrator.GALMET\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\ Property(S): RecentFolder = C:\Users\Administrator.GALMET\AppData\Roaming\Microsoft\Windows\Recent\ Property(S): SendToFolder = C:\Users\Administrator.GALMET\AppData\Roaming\Microsoft\Windows\SendTo\ Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\ Property(S): CommonAppDataFolder = C:\ProgramData\ Property(S): LocalAppDataFolder = C:\Users\Administrator.GALMET\AppData\Local\ Property(S): MyPicturesFolder = C:\Users\Administrator.GALMET\Pictures\ Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\ Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\ Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\ Property(S): DesktopFolder = C:\Users\Public\Desktop\ Property(S): FontsFolder = C:\Windows\Fonts\ Property(S): GPTSupport = 1 Property(S): OLEAdvtSupport = 1 Property(S): ShellAdvtSupport = 1 Property(S): MsiAMD64 = 6 Property(S): Msix64 = 6 Property(S): Intel = 6 Property(S): PhysicalMemory = 8191 Property(S): VirtualMemory = 7063 Property(S): AdminUser = 1 Property(S): MsiTrueAdminUser = 1 Property(S): LogonUser = Administrator Property(S): UserSID = S-1-5-21-529171235-3400179608-3813816412-500 Property(S): UserLanguageID = 1045 Property(S): ComputerName = AD-CONTROLLER3 Property(S): SystemLanguageID = 1045 Property(S): ScreenX = 1024 Property(S): ScreenY = 768 Property(S): CaptionHeight = 19 Property(S): BorderTop = 1 Property(S): BorderSide = 1 Property(S): TextHeight = 16 Property(S): TextInternalLeading = 3 Property(S): ColorBits = 32 Property(S): TTCSupport = 1 Property(S): Time = 06:57:29 Property(S): Date = 05.09.2022 Property(S): MsiNetAssemblySupport = 4.8.4161.0 Property(S): MsiWin32AssemblySupport = 6.3.20348.825 Property(S): MsiRunningElevated = 1 Property(S): Privileged = 1 Property(S): DATABASE = C:\Windows\Installer\e0fc603.msi Property(S): OriginalDatabase = C:\Users\Administrator.GALMET\AppData\Roaming\Lithnet\Lithnet Access Manager Service 2.0.8904.0\install\BB6B524\Lithnet.AccessManager.Service.Setup.msi Property(S): UILevel = 5 Property(S): Preselected = 1 Property(S): SavedGamesFolder = C:\Users\Administrator.GALMET\Saved Games\ Property(S): WindowsLibrariesFolder = C:\Users\Administrator.GALMET\AppData\Roaming\Microsoft\Windows\Libraries\ Property(S): PublicDocumentsFolder = C:\Users\Public\Documents\ Property(S): PublicFolder = C:\Users\Public\ Property(S): UserProfileFolder = C:\Users\Administrator.GALMET\ Property(S): IS_AMS_SERVICE_NOT_INSTALLED = 1 Property(S): IS_STANDALONE = 1 Property(S): IS_STANDALONE_OR_NOT_CLUSTERED_OR_ON_ACTIVE_NODE = 1 Property(S): POWERSHELL_EXECUTION_LOG = ERROR: Exception calling "SetAccessRule" with "1" argument(s): "Nie można przetłumaczyć niektórych lub żadnych odwołań do tożsamości." Property(S): CAN_SKIP_DIALOGSAiVerMin = 1.12.8052 Property(S): CostingComplete = 1 Property(S): OutOfDiskSpace = 0 Property(S): OutOfNoRbDiskSpace = 0 Property(S): PrimaryVolumeSpaceAvailable = 204245384 Property(S): PrimaryVolumeSpaceRequired = 375314 Property(S): PrimaryVolumeSpaceRemaining = 203870070 Property(S): PrimaryVolumePath = C: Property(S): SOURCEDIR = C:\Users\Administrator.GALMET\AppData\Roaming\Lithnet\Lithnet Access Manager Service 2.0.8904.0\install\BB6B524\ Property(S): SourcedirProduct = {28403863-ACE8-4C5E-9BCF-0A0B2BB6B524} Property(S): ProductToBeRegistered = 1 MSI (s) (F0:40) [06:57:30:025]: MainEngineThread is returning 1603 MSI (s) (F0:14) [06:57:30:025]: RESTART MANAGER: Session closed. MSI (s) (F0:14) [06:57:30:025]: No System Restore sequence number for this installation. MSI (s) (F0:14) [06:57:30:041]: User policy value 'DisableRollback' is 0 MSI (s) (F0:14) [06:57:30:041]: Machine policy value 'DisableRollback' is 0 MSI (s) (F0:14) [06:57:30:041]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (F0:14) [06:57:30:041]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (F0:14) [06:57:30:041]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (F0:14) [06:57:30:041]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (s) (F0:14) [06:57:30:057]: Destroying RemoteAPI object. MSI (s) (F0:EC) [06:57:30:057]: Custom Action Manager thread ending. MSI (c) (E0:A4) [06:57:30:057]: Back from server. Return value: 1603 MSI (c) (E0:A4) [06:57:30:057]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1 MSI (c) (E0:A4) [06:57:30:057]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'. Action ended 06:57:30: ExecuteAction. Return value 3. === Verbose logging stopped: 2022-09-05 06:57:30 ===

MSI (c) (A4:94) [06:56:24:525]: Note: 1: 2205 2: 3: AI_TempFile MSI (c) (A4:94) [06:56:24:525]: Note: 1: 2228 2: 3: AI_TempFile 4: SELECT Property FROM AI_TempFile MSI (c) (A4:94) [06:56:24:525]: Note: 1: 2205 2: 3: AI_XmlLocator MSI (c) (A4:94) [06:56:24:525]: Note: 1: 2228 2: 3: AI_XmlLocator 4: SELECT Property FROM AI_XmlLocator MSI (c) (A4:94) [06:56:24:603]: Note: 1: 2205 2: 3: AI_ChainedPackage MSI (c) (A4:94) [06:56:24:603]: Note: 1: 2228 2: 3: AI_ChainedPackage 4: SELECT ChainedPackage FROM AI_ChainedPackage MSI (c) (A4:94) [06:57:30:057]: Doing action: FatalError Action start 06:57:30: FatalError.`

ryannewington commented 2 years ago

@ksmosna

I'll need to see the whole log. can you email it to support@lithnet.io

stale[bot] commented 2 years ago

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