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Desktop sharing is not working with Chrome in Ubuntu #1707

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
What steps will reproduce the problem?
1. Use Chrome installed in Ubuntu to join a BigBlueButton session
2. Share your desktop
3.

What is the expected output? What do you see instead?\
The square to select the area to share the desktop doesn't appear. No log lines 
in java console. No log lines in red5.

Detected by a user in the mailing list
https://groups.google.com/forum/#!topic/bigbluebutton-users/y7GxfayuGjk

Please use labels and text to provide additional information.

Original issue reported on code.google.com by guga.salazar.loor on 15 Jan 2014 at 7:19

GoogleCodeExporter commented 9 years ago 
Do not use  IcedTea plugin in the browser, it does not have the required Java 
version for BigBlueButton (java 1.7.0 update 45). 

I tried using the plugin with the latest Java update 1.7.0 update 51. It worked 
in Firefox, not in Chrome.

My environment:
 Ubuntu 12.10, Chrome Version 32.0.1700.77 and jre1.7.0_51, using the plugin libnpjp2.so

Original comment by guga.salazar.loor on 15 Jan 2014 at 7:25

GoogleCodeExporter commented 9 years ago 
I'm getting another desktop sharing pop up, which is not allowing me to share 
my desktop:

Original comment by SaraJane...@gmail.com on 27 Jan 2014 at 4:29

Attachments:

GoogleCodeExporter commented 9 years ago 
Did you click on Region or Full Screen? 

What happens if you click on Region? It should display a blue box and a Start 
button in the middle. You click on that button to start sharing.

If you don't see the blue box, please check you Java Console for logs and post 
them here.

Original comment by ritza...@gmail.com on 27 Jan 2014 at 4:33

GoogleCodeExporter commented 9 years ago 
Can you click the "Test Java" link at the bottom of the screen.  This will open 
a new tab and let you confirm that you have (a) java installed, and (b) it's 
version 7u45 (or later).

Original comment by ffdixon@gmail.com on 27 Jan 2014 at 5:02

GoogleCodeExporter commented 9 years ago 
Same issue here with BBB running on a VM, accessed by local IP.

Tested with:

Ubuntu 12.04 64-bit
Oracle Java Version 7 Update 51
Chrome 32.0.1700.102 (PepperFlash Player 12.0.0.41)
Chromium 32.0.1700.102 (Adobe Flash Player 11.2 r202)

I get nothing in the Java Console at all in either, oddly enough. It's like 
Java is either silently blocked or not getting called.

In Firefox it works perfectly, though it asks if it should allow Java to run.

Original comment by jcornwel...@gmail.com on 2 Feb 2014 at 7:10

GoogleCodeExporter commented 9 years ago 
There's no change clicking Region or Full Screen. The Test Java link confirms 
v7 u51.

Original comment by jcornwel...@gmail.com on 2 Feb 2014 at 7:12

GoogleCodeExporter commented 9 years ago 
i am having the same issue on a MAC with FireFox.  Any one found an answer yet?

Original comment by rlastin...@1nn0v8.io on 19 May 2014 at 7:05

GoogleCodeExporter commented 9 years ago 
Hi Rlastinger, 

This issue is about desktop sharing on Ubuntu.  However, if your having 
troubles on Mac OS X, check out the new tutorial videos we uploaded on desktop 
sharing

  http://bigbluebutton.org/videos/

if you continue to have problems with using desktop sharing on Mac OS X, then 
please post to bigblueutton-users

  https://groups.google.com/group/bigbluebutton-users/topics?gvc=2

for community support.  If there is a bug in desktop sharing on Mac OS X, then 
we'll open an new issue.

Original comment by ffdixon@gmail.com on 19 May 2014 at 7:14

GoogleCodeExporter commented 9 years ago 
Hi all, 

I can't operate desktop sharing on Mac OS X, even following the instructions in 
the video just posted. 

Here are the steps that lead to the problem:

(1) I click "Test Java" and I'm told that I have Java 8, so no problems. 

(2) Then I click "Region," get asked about whether the site is a security 
exception, and I say that it is. Then I'm told that "Desktop sharing requires 
Java 7 update 51 (or later) to run." 

I have exactly the same problem in Firefox and in Safari.

Original comment by philliph...@gmail.com on 4 Nov 2014 at 6:56

GoogleCodeExporter commented 9 years ago 
Hi, Phillip,

Your issue is not related to this open ticket, you are not using ubuntu or 
chrome. If you are having issues with the java desktop sharing on Mac OS, 
please open a new ticket. You may want to post to one of the making lists first.

Calvin.

Original comment by calvin.walton@kepstin.ca on 4 Nov 2014 at 7:03

GoogleCodeExporter commented 9 years ago

Original comment by ffdixon@gmail.com on 4 Apr 2015 at 1:39