Word document causes openoffice/libreoffice to crash on 0.81

liuzhe02 / bigbluebutton

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Word document causes openoffice/libreoffice to crash on 0.81 #1738

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago

What steps will reproduce the problem?

1.  Upload the attached Example File.docx

This will cause the openoffice/libreoffice process to crash.  

No further conversion of MS office documents will work until the daemon is 
restarted.

Original issue reported on code.google.com by ffdixon@gmail.com on 21 Mar 2014 at 3:18

Attachments:

[Example File.docx](https://storage.googleapis.com/google-code-attachments/bigbluebutton/issue-1738/comment-0/Example File.docx)

GoogleCodeExporter commented 9 years ago

Once the openoffice/libreoffice processes stops, the steps to restart are

  sudo rm /var/run/bbb-openoffice-server.pid
  sudo /etc/init.d/bbb-openoffice-headless start

See discussion in bigbluebutton-dev

  https://groups.google.com/d/msg/bigbluebutton-dev/Fxmw12YPyHc/mZyexCurtKUJ

Original comment by ffdixon@gmail.com on 21 Mar 2014 at 3:25

Changed title: Word document causes openoffice/libreoffice to crash on 0.81

GoogleCodeExporter commented 9 years ago

Original comment by ffdixon@gmail.com on 14 May 2014 at 6:23

GoogleCodeExporter commented 9 years ago

Original comment by ffdixon@gmail.com on 14 May 2014 at 6:23

Added labels: Component-Presentation

GoogleCodeExporter commented 9 years ago

I uplodaded the slide,  office is not crashing.

Original comment by guga.salazar.loor on 14 May 2014 at 7:29

GoogleCodeExporter commented 9 years ago

Confirmed that this does not stop the conversion process on 0.9.0-dev.

Original comment by ffdixon@gmail.com on 19 May 2014 at 11:31

Changed state: Fixed

GoogleCodeExporter commented 9 years ago

I would like to know if any script will be available for those running 0.81,as 
mentioned in the discussion: "we're going to work on a script for God that will 
automatically restart openoffice/libreoffice when it crashes.  We'll post a 
follow-up note to this thread when we have it ready for others to test."

Original comment by gruppo.rui@gmail.com on 8 Jul 2014 at 2:46

GoogleCodeExporter commented 9 years ago

In 0.9.0-dev we now use monit (not God) to monitor the processes.  

We're working on getting 0.9.0-dev tested for release.  Once we do, it will be 
possible to port the monit script to 0.81 for anyone who wants to have 
openoffice automatically restart.

Original comment by ffdixon@gmail.com on 8 Jul 2014 at 4:03