liuzhe02 / bigbluebutton

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Sanity check error on recording with Deskshare #1805

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago
Hello,

we have a Moodle / Bigbluebutton 0.81 integration.

When we record a session and that session have desktop sharing when the system 
try to publish the recording to be able to whatch it on Moodle the sanity.log 
file have this output:

E, [2014-09-23T12:00:32.747499 #15010] ERROR -- : error in sanity check: 
Deskshare file 
0575a3c7fd3ad2b3ea2c52ee382d66f8fcc4c340-1411473378274-1411473425124.flv was 
not archived

and the recording is not published.

On the bbb-record --watch the recording stay like you see on the attached 
screenshot

Thanks.

Original issue reported on code.google.com by eduardo....@smarthc.es on 23 Sep 2014 at 12:09

Attachments:

GoogleCodeExporter commented 9 years ago
bbb-check output:

root@conferencing:/var/log/bigbluebutton# bbb-conf --check

BigBlueButton Server 0.81 (1556)
                    Kernel version: 2.6.32-64-server
                      Distribution: Ubuntu 10.04.4 LTS (64-bit)
                            Memory: 3964 MB

/var/www/bigbluebutton/client/conf/config.xml (bbb-client)
                Port test (tunnel): xxxxxx
                              Red5: xxxxxxxxxxxxxxxxx

/etc/nginx/sites-available/bigbluebutton (nginx)
                       server name: xxxxxxxxxxxxxxxxxx
                              port: 80
                    bbb-client dir: /var/www/bigbluebutton

/var/lib/tomcat6/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties 
(bbb-web)
                      bbb-web host: xxxxxx

/var/lib/tomcat6/webapps/demo/bbb_api_conf.jsp (API demos)
                           api url: xxxxxxxxxx

/usr/share/red5/webapps/bigbluebutton/WEB-INF/red5-web.xml (red5)
                  voice conference: FreeSWITCH
                     capture video: true
                   capture desktop: true

/usr/local/bigbluebutton/core/scripts/bigbluebutton.yml (record and playback)
                     playback host: xxxxxxxxxxxxxxx

** Potential problems described below **
# Warning: API URL IPs do not match host:
#
#                                IP from ifconfig: 172.26.0.35
#  /var/lib/tomcat6/webapps/demo/bbb_api_conf.jsp: xxxxxxxxxxxxxx

# Warning: The API demos are installed and accessible from:
#
#    http://xxxxxxxxxx
#
# These API demos allow anyone to access your server without authentication
# to create/manage meetings and recordings. They are for testing purposes only.
# If you are running a production system, remove them by running:
#
#    sudo apt-get purge bbb-demo

Original comment by eduardo....@smarthc.es on 23 Sep 2014 at 12:26

GoogleCodeExporter commented 9 years ago
Hi Eduardo,

Can you post this issue to bigbluebutton-setup

  https://groups.google.com/forum/#!forum/bigbluebutton-setup

where everyone in the community can help.  If after analysis we determine there 
is a bug in BigBlueButton, we'll open an issue to fix it.

When you post, can you add additional information
  - How much disk space do you have
  - Did the record and playback of desktop sharing work before?

Original comment by ffdixon@gmail.com on 23 Sep 2014 at 12:51