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livable-lynchburg / lynchburg-road-issues

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Street lamp 105-7951 on Park Avenue beside 1000 Miller Park Square is out #145

Open partytax opened 7 months ago

partytax commented 7 months ago

https://www.openstreetmap.org/#map=19/37.40473/-79.15961

partytax commented 7 months ago

Reported to APCO through web form

partytax commented 7 months ago

Received confirmation from APCO:

Dear Nathan Wyand,

Thank you for contacting us at AppalachianPower.com.

We have reported the street light out at 1000 Miller Park Sq. The order number is 029854126. We appreciate you bringing this to our attention and will make repairs as soon as possible.

If we can be of any further assistance, you are welcome to email us at customer_service@AEP.com. When emailing us, please include a copy of the original inquiry and subsequent responses.

Sincerely,

Michael M.

Appalachian Power®

CONNECT              

"This message, including any attachments, contains confidential information intended for a specific individual and purpose, and is protected by law. If you are not the intended recipient, you should delete this message and are hereby notified that any disclosure, copying, or distribution of this message, or taking any action based on it is strictly prohibited."
partytax commented 4 months ago

Made personal task to check if still out

partytax commented 2 months ago

Lamp is still out. Requested status update:

Good afternoon. Could I have a status update on order 029854126 for lamp 105-7951? I believe the lamp is still out. Thank you for your time.

partytax commented 2 months ago

Received communication from APCO:

Dear Nathan Wyand,

Thank you for contacting us at AppalachianPower.com.

Per order number 029854126 service technician worked connection and changed the eye on 02/05/2024. Please reply to this email to confirm this light is still out. Thank you.

If we can be of any further assistance, you are welcome to email us at customer_service@AEP.com. When emailing us, please include a copy of the original inquiry and subsequent responses.

Sincerely,

Ashley C. Appalachian Power®

Made personal task to recheck lamp.

partytax commented 2 months ago

Responded after checking lamp:

Checked last night and the lamp turns on, then turns off after a while, then turns on again. Bulb's probably fine. Maybe some power supply issue?