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livable-lynchburg / lynchburg-road-issues

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Street lamp 105-3553 at around 2047 Campbell Ave is out #164

Open TimMagee opened 9 months ago

TimMagee commented 9 months ago

This lamp is on Campbell Ave by Virginia University of Lynchburg

IMG_20240210_205536347

TimMagee commented 9 months ago

Dear Tim,

Thank you for contacting us at AppalachianPower.com.

We have reported the street light out at 2047 Campbell Ave. The order number is 027953491. We appreciate you bringing this to our attention and will make repairs as soon as possible.

If we can be of any further assistance, you are welcome to email us at customer_service@AEP.com. When emailing us, please include a copy of the original inquiry and subsequent responses.

Sincerely,

Katie B.

Appalachian Power®

partytax commented 6 months ago

@TimMagee Is this lamp still out?

partytax commented 3 months ago

Made personal task to check if still out

partytax commented 3 months ago

Lamp still out, but want to get pole ref in daytime before requesting status. Didn't feel like rolling down a steep, overgrown hill into speeding traffic last night. Made a task to get pole ref.

partytax commented 2 months ago

Got pole number 105-3553 from survey

partytax commented 2 months ago

Requested status:

Good morning. Please provide an update on the repair of order 027953491 on pole 105-3553 near 2047 Campbell Avenue in Lynchburg, Virginia. The lamp is still out as of yesterday. Thank you for your time.

partytax commented 2 months ago

Received response:

Dear Nathan,

Thank you for contacting us at AppalachianPower.com.

We apologize for any inconvenience. Our records indicate that order number 027953491 was completed on 06/06/24, replacing the bulb and eye.

We have reported the street light still out at 2047 Campbell Ave. The order number is 027586365. We appreciate you bringing this to our attention and will make repairs as soon as possible.

If we can be of any further assistance, you are welcome to email us at customer_service@AEP.com. When emailing us, please include a copy of the original inquiry and subsequent responses.

Sincerely,

Sherisse P. Appalachian Power®