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livable-lynchburg / lynchburg-road-issues

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street lamp on Campbell Ave on pole 105-3554 is out #165

Open TimMagee opened 8 months ago

TimMagee commented 8 months ago

This pole is right by the short railroad bridge over Campbell Ave

TimMagee commented 8 months ago

Dear Tim,

Thank you for contacting us at AppalachianPower.com.

We have reported the street light out at 1929 Campbell Ave. The order number is 027908611. We appreciate you bringing this to our attention and will make repairs as soon as possible.

If we can be of any further assistance, you are welcome to email us at customer_service@AEP.com. When emailing us, please include a copy of the original inquiry and subsequent responses.

Sincerely,

Katie B.

Appalachian Power®

partytax commented 5 months ago

@TimMagee Any update on this lamp?

partytax commented 2 months ago

made personal task to check if still out

partytax commented 2 months ago

Lamp still out.

Requested status of order:

A friend reported lamp 105-3554 at 1929 Campbell Avenue in Lynchburg, Virginia as out 6 months ago. He received order number 027908611. The lamp is still out. Please update me on the status of this repair. Thank you for your time.

partytax commented 2 months ago

Received response:

Dear Nathan,

Thank you for contacting us at AppalachianPower.com.

Our records indicate the order number 029068611 was completed on 06/06/24 for the street light out at 1929 Campbell Avenue. Because you are reporting the street light still out, order number 023822389, has been generated. We appreciate you bringing this to our attention and will make repairs as soon as possible.

If we can be of any further assistance, you are welcome to email us at customer_service@AEP.com. When emailing us, please include a copy of the original inquiry and subsequent responses.

Sincerely,

Sherisse P. Appalachian Power®