livable-lynchburg / lynchburg-road-issues

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Wheelchair curb ramp has very poor drainage on southwest corner of Memorial Avenue and Langhorne Road intersection #69

Closed partytax closed 3 months ago

partytax commented 1 year ago

Memorial Avenue, VA 163 Location: geo:37.40765,-79.16358?z=22 https://osmand.net/map?pin=37.40765,-79.16358#22/37.40765/-79.16358

Not sure if it has always been this way or if concrete settled

partytax commented 1 year ago

signal-2023-08-28-111429_003 signal-2023-08-28-111429_002

partytax commented 1 year ago

Reported to Citizens First Information Center by email:

ATTN: Public Works Department

At the intersection of Memorial Avenue and Langhorne Road, there are 4 marked crosswalks. Of the two crosswalks that cross Memorial Avenue, the one on the west side has drainage issues. The wheelchair ramp on the south end collects a lot of water during rainstorms, and is in need of some kind of drainage treatment. Please fix this somehow. Thank you!
partytax commented 1 year ago

Received response:

Hello,
I have reported this as request #23-010148.  Please call us at 434-856-2489 if you have any questions.  Thank you.

​​​​​​

Sherilyn Simpson  

Senior Customer Service Representative 

City of Lynchburg  

Communications & Public Engagement  

Citizens First Info Center 

900 Church Street, Lynchburg, VA 24504  

Office 434-856-2489| Fax 434-847-1723 

www.lynchburgva.gov  

Facebook | Twitter | Instagram | YouTube  
partytax commented 10 months ago

Responded to Sherilyn Simpson to request update on this request #:

Please provide the status of request #23-010148 RE Memorial Avenue and Langhorne Road intersection curb ramp drainage issues. Also, is this request # a citizens first # or a public works #? Thank you for your time.

Nathan

On 10/11/23 12:29, Simpson, Sherilyn wrote:
> Hello,
> I have reported this as request #23-010148.  Please call us at 434-856-2489 if you have any questions.  Thank you.
>
> ​​​​​​
>
> Sherilyn Simpson  
>
> Senior Customer Service Representative 
>
>   
>
> City of Lynchburg  
>
> Communications & Public Engagement  
>
> Citizens First Info Center 
>
> 900 Church Street, Lynchburg, VA 24504  
>
> Office 434-856-2489| Fax 434-847-1723 
>
> www.lynchburgva.gov  
>
> Facebook | Twitter | Instagram | YouTube  
>
>   
>
>
>
> From: Nathan Wyand <me@nathanwyand.com>
> Sent: Wednesday, October 11, 2023 12:20 PM
> To: Citizens First <citizensfirst@lynchburgva.gov>
> Subject: Public works department request
>  
> CAUTION: External Sender
>
> ATTN: Public Works Department
>
> At the intersection of Memorial Avenue and Langhorne Road, there are 4 marked crosswalks. Of the two crosswalks that cross Memorial Avenue, the one on the west side has drainage issues. The wheelchair ramp on the south end collects a lot of water during rainstorms, and is in need of some kind of drainage treatment. Please fix this somehow. Thank you!
partytax commented 10 months ago

Received response from Citizens First:

Good afternoon,
Please call 434-455-4450 and ask for Timyarn Benjamin at Public Works Streets division for an update on this request.  The request number is assigned when Citizens First enters the request and is used by both departments.  Thank you.

From: Nathan Wyand <me@nathanwyand.com>
Sent: Thursday, January 18, 2024 10:45 AM
To: Simpson, Sherilyn <sherilyn.simpson@lynchburgva.gov>
Subject: Re: Public works department request

CAUTION: External Sender

Please provide the status of request #23-010148 RE Memorial Avenue and Langhorne Road intersection curb ramp drainage issues. Also, is this request # a citizens first # or a public works #? Thank you for your time.

Nathan

On 10/11/23 12:29, Simpson, Sherilyn wrote:
> Hello,
> I have reported this as request #23-010148.  Please call us at 434-856-2489 if you have any questions.  Thank you.
>
> ​​​​​​
>
> Sherilyn Simpson  
>
> Senior Customer Service Representative 
>
>   
>
> City of Lynchburg  
>
> Communications & Public Engagement  
>
> Citizens First Info Center 
>
> 900 Church Street, Lynchburg, VA 24504  
>
> Office 434-856-2489| Fax 434-847-1723 
>
> www.lynchburgva.gov  
>
> Facebook | Twitter | Instagram | YouTube  
>
>   
>
>
>
> From: Nathan Wyand <me@nathanwyand.com>
> Sent: Wednesday, October 11, 2023 12:20 PM
> To: Citizens First <citizensfirst@lynchburgva.gov>
> Subject: Public works department request
>  
> CAUTION: External Sender
>
> ATTN: Public Works Department
>
> At the intersection of Memorial Avenue and Langhorne Road, there are 4 marked crosswalks. Of the two crosswalks that cross Memorial Avenue, the one on the west side has drainage issues. The wheelchair ramp on the south end collects a lot of water during rainstorms, and is in need of some kind of drainage treatment. Please fix this somehow. Thank you!
partytax commented 10 months ago

Called +1 434 455 4450 public works reception and requested Tim Yarn.

Let voicemail with Tim Yarn informing that I was following up on drainage issue and would like a callback.

partytax commented 7 months ago

Made task to check and ensure ramp has not been repaired before re-reporting

partytax commented 6 months ago

Not fixed. Left Tim Yarn Benjamin a voicemail and requested that he leave a voicemail with gist of situation (I am bad at answering phone).

partytax commented 6 months ago

In progress!

signal-2024-05-06-170101_002

partytax commented 6 months ago

...as can be seen by Counts & Dobyns gang sign

partytax commented 3 months ago

They drilled some holes the other day. Need to see if that helped.

partytax commented 3 months ago

made personal task to see if draining ok now, that is

partytax commented 3 months ago

Poured a bucket of water into ramp area at 17:07

partytax commented 3 months ago

Dry signal-2024-08-24-170734_002

After dumping a bucket of water in it and waiting 2 minutes signal-2024-08-24-170942_002

partytax commented 3 months ago

1.5 hours later, the ramp had drained completely. Fixed!