livechat / chat-widget-adapters

This project contains a set of libraries for adapting LiveChat Chat Widget with certain frontend frameworks
https://developers.livechat.com
MIT License
24 stars 8 forks source link

JS error #54

Closed l-you closed 2 years ago

l-you commented 2 years ago

There is an error in console related to live chat tracking file. Error happens immediately after widget load.

Screenshot 2022-08-19 at 15 08 19
walaszczykm commented 2 years ago

Hello @bladl 👋 Thanks for the report. Sad to hear you have encountered an issue.

We have tested all three Chat Widget adapters (React, Vue and Angular) on the newest Safari version 15.6.1 and we couldn't reproduce your described issue.

Could please send us more details?

l-you commented 2 years ago

Sure! I have noticed that error happens only in Safari. With Chrome everything works as expected. I use React widget in NextJs app. Widget is always available. No specific steps done with Chat Widget.

Here is a stack trace

Screenshot 2022-08-26 at 14 54 30