livechat / chat-widget-adapters

This project contains a set of libraries for adapting LiveChat Chat Widget with certain frontend frameworks
https://developers.livechat.com
MIT License
24 stars 8 forks source link

Intermittent white bar on bottom on mobile devices #68

Closed jeremypokeefe closed 4 months ago

jeremypokeefe commented 1 year ago

Describe the bug On some mobile devices we are experiencing a white bar behind the chat widget that is restricting viewing the bottom of the screen. It is not happening on all devices, but we've verified it happens on:

To Reproduce Steps to reproduce the behavior:

  1. Install the @livechat/widget-react package
  2. Add the plugin to the App.tsx page. Here's an example of how/where we add the widget `function App() { return (

    ); }`

  3. Start App
  4. Notice the white bar across the bottom of the screen

Expected behavior We expected the widget to float above the components instead of taking up the entire row.

Screenshots MicrosoftTeams-image

Desktop (please complete the following information): No issues here :)

Smartphone (please complete the following information):

Please let me know if you need any additional information and I'll be happy to provide it.

Cheers, Jeremy

dgebara00 commented 1 year ago

Hello @jeremypokeefe. We are so sorry for the late response. Is the issue still present? Could you specify which iOS version iPhone 14 and 12 used?