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livechat / chat-window-android

LiveChat mobile chat window for Android
https://developers.livechatinc.com/mobile/android/
MIT License
23 stars 28 forks source link

Live Chat automatically closes when an agents accepts a chat or replies to a chat #79

Open emmannuelgozon24 opened 1 year ago

emmannuelgozon24 commented 1 year ago

Hello Devs,

I'm experiencing an issue wherein everytime an agent accept a chat using the live chat portal the live chat window in the app automatically closes. Same thing happens when an agent replies to the chat.

Here's the error message I got from the logs.

on window errorType: Console errorCode: -1 description Uncaught Error: Java exception was raised during method invocation INFO:CONSOLE(2)] "Uncaught Error: Java exception was raised during method invocation", source: https://cdn.livechatinc.com/widget/static/js/iframe.bae20d93.chunk.js

I'm hoping for your fast response.

Thanks!

nomyzs commented 1 day ago

Hello @emmannuelgozon24, could you try v2.4.3 and check if the problem persists?