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livechat / chat-window-ios

Embeding LiveChat mobile chat window in iOS application
MIT License
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The files can't be uploaded via taking a photo/video #96

Open Qingx opened 1 year ago

Qingx commented 1 year ago

Hi I met an issue when uploading files by taking photo/video.The result of the files can be seen in the chat page, but always show loading and get an error message "upload error" finally. Choose files from Photo library doesn't have this issue.

2 1

Here is some relevant log:

2023-07-17 11:09:36.117390+0800 Runner[19501:1294459] [assertion] Error acquiring assertion: <Error Domain=RBSServiceErrorDomain Code=1 "originator doesn't have entitlement com.apple.runningboard.assertions.webkit" UserInfo={NSLocalizedFailureReason=originator doesn't have entitlement com.apple.runningboard.assertions.webkit}> 2023-07-17 11:09:36.117766+0800 Runner[19501:1294459] [ProcessSuspension] 0x11604c2c0 - ProcessAssertion::acquireSync Failed to acquire RBS assertion 'WebKit uploads' for process with PID=19501, error: Error Domain=RBSServiceErrorDomain Code=1 "originator doesn't have entitlement com.apple.runningboard.assertions.webkit" UserInfo={NSLocalizedFailureReason=originator doesn't have entitlement com.apple.runningboard.assertions.webkit} 2023-07-17 11:09:36.118230+0800 Runner[19501:1294459] [assertion] Error acquiring assertion: <Error Domain=RBSServiceErrorDomain Code=1 "originator doesn't have entitlement com.apple.runningboard.assertions.webkit" UserInfo={NSLocalizedFailureReason=originator doesn't have entitlement com.apple.runningboard.assertions.webkit}> 2023-07-17 11:09:36.118449+0800 Runner[19501:1294459] [ProcessSuspension] 0x11604c310 - ProcessAssertion::acquireSync Failed to acquire RBS assertion 'WebKit uploads' for process with PID=19513, error: Error Domain=RBSServiceErrorDomain Code=1 "originator doesn't have entitlement com.apple.runningboard.assertions.webkit" UserInfo={NSLocalizedFailureReason=originator doesn't have entitlement com.apple.runningboard.assertions.webkit} 2023-07-17 11:09:36.118949+0800 Runner[19501:1294459] [assertion] Error acquiring assertion: <Error Domain=RBSServiceErrorDomain Code=1 "originator doesn't have entitlement com.apple.runningboard.assertions.webkit" UserInfo={NSLocalizedFailureReason=originator doesn't have entitlement com.apple.runningboard.assertions.webkit}> 2023-07-17 11:09:36.119060+0800 Runner[19501:1294459] [ProcessSuspension] 0x11604c360 - ProcessAssertion::acquireSync Failed to acquire RBS assertion 'WebKit uploads' for process with PID=19510, error: Error Domain=RBSServiceErrorDomain Code=1 "originator doesn't have entitlement com.apple.runningboard.assertions.webkit" UserInfo={NSLocalizedFailureReason=originator doesn't have entitlement com.apple.runningboard.assertions.webkit}

Qingx commented 1 year ago

Hi, is there anyone could provide some support, thank you.