Getting old chat even after initiating a new one.

livechat / react-native-livechat

React Native component to integrate LiveChat with your application.

MIT License

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Getting old chat even after initiating a new one. #35

Open HamzaIkram2727 opened 5 years ago

HamzaIkram2727 commented 5 years ago

Environment: React-native

So when a visitor is in the queue I close the current chat while he is in the queue and reinitiate a new chat with a different group number. When the chat is reinitiated and taken to the new chat window screen the old chat appears there instead of a new custom message and neither the visitors request comes to new group.

tomekvenits commented 5 years ago

Keep in mind that our react-native module does not use cookies so we don't have ability to save chat sessions. This is the main problem with this library because we don't have full control over chat. For now there is no real solution I am afraid :(

We are working on new message protocol that will allow preserving sessions and connecting to chat from any device at any time.