Task #1 - Find a back-end utility which can receive new config from a front-end solution

lmkelly / Autoguard

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Task #1 - Find a back-end utility which can receive new config from a front-end solution #16

Open lmkelly opened 3 years ago

lmkelly commented 3 years ago

I'm thinking OSTicket will be the way to go with this one, but I'm not certain if it has the capabilities. So this will be the first thing to get out of the way.

The solution needs

To be able to receive config from the front end by some practical means
Give the admin the ability to manipulate it, and either decline or accept it, passing it on to a file which can be picked up by another program/script

lmkelly commented 3 years ago

Did some work trying to get email forwarding working on osticket, almost there but don't quite have the fetching working yet.

lmkelly commented 3 years ago

Having issues getting the OSTicket email fetching to work properly, my first troubleshoot will be to downgrade to PHP 5.6 per a suggestion on the forums

lmkelly commented 3 years ago

Removed all PHP7.x packages and am install php5.6 packages individually from the list I made that were required for OST to operate. For the php56-php-devel you need to enable power tools using

sudo dnf config-manager --set-enabled powertools

lmkelly commented 3 years ago

Installed osticket on an ubuntu server running PHP 7.2 and currently attempting to get email fetching working. I realized that I needed to setup a corn job on the machine to fetch the email and while I've been tinkering with it it's not yet working.

https://forum.osticket.com/d/94293-resolved-please-help-creating-cron-job https://www.liquidweb.com/kb/create-a-cron-task-in-ubuntu-16-04/

lmkelly commented 3 years ago

Successfully have email fetching operational!