locimation / qsys-plugins

Q-Sys Open Source Plugins
MIT License
67 stars 15 forks source link

Dolby SMS "flooding" due to excessive Macro requests #11

Open sguttag opened 8 months ago

sguttag commented 8 months ago

While reporting issues to Dolby with their IMS3000 server having random boot up issues, they reported that logs were showing a "flooding" condition via SOAP requests for Macros.

Here is the exact wording from Dolby's tech support:

I got this from engineering, could you please answer the question in detail so I can relay the information to them.

It seems it happens when there is a Soap error with “get_macro_info” method. The method is called too many time in the same second. Ie: [Tue Dec 26 11:54:00 2023][ERROR]: get_macro_info failed "Server is busy" [Tue Dec 26 11:54:00 2023][WARNG]: [soap_server_entry] Service GetMacroInfo returned fault Message: resource not available …. last message repeated 24 times.

-Steve