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logseq / logseq

A privacy-first, open-source platform for knowledge management and collaboration. Download link: http://github.com/logseq/logseq/releases. roadmap: http://trello.com/b/8txSM12G/roadmap
https://logseq.com
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iOS app keeps freezing #9615

Open nnayagam opened 11 months ago

nnayagam commented 11 months ago

Search first

What Happened?

Ios app not working at all Keeps refreshing and syncs after a long time Once synced, becomes unusable as it keeps refreshing

Reproduce the Bug

  1. Open logseq on ios
  2. App freezes
  3. Sync icon shows as yellow

Expected Behavior

A working app in a few mins

Screenshots

No response

Desktop or Mobile Platform Information

Logseq version 0.9.8 Ios version 16.5

Additional Context

No response

Are you willing to submit a PR? If you know how to fix the bug.

cnrpman commented 11 months ago

No clue. Any operation before the situation happens?

  1. Are you setting up the graph for the first time? Or it works well before?

  2. Are you using the same latest Logseq on ALL devices?

  3. What's the meaning of "it keeps refreshing"? Do you mean "the icon keeps yellow"? Then can you take a screenshot on the dropdown list of the cloud icon?

  4. Does re-installing app help?

mawek commented 11 months ago

Not sure if related - I don't use sync feature, I sync manually through git for ios client. I've got similar experience with ios app though. In my case, once i open logseq it takes couple of seconds to load changes from filesystem, then when it finally loads i'm stuck on the first page until it refreshes DB after loaded changes, then - since there is no search button on the first access I have to click somewhere in the screen to start editing so i can exit it so search icon pops up at the bottom, when I click on it and I start typing name of the page I want to open, it again freezes for couple of seconds and then i can finally get to the page I want. If i need to switch apps within ios for couple of seconds and i come back to the logseq it is often "closed" so i have to start all over again (without files and DB refresh). I do have larger pages though (larger like 400 blocks).

I have iphone 12 mini with the latest ios and the latest logseq.

nnayagam commented 11 months ago

I am using the native Logseq sync feature. It worked well for 3 months after I signed up. Still works on my Mac and windows Laptop. Doesn’t work on the ios App only.

The moment I enter one line of data in the ios app, it starts syncing and getting refreshed. Have followed all the instructions for setting up logseq sync.

On Fri, Jun 9, 2023 at 11:09 Junyi Du @.***> wrote:

No clue. Any operation before the situation happens?

— Reply to this email directly, view it on GitHub https://github.com/logseq/logseq/issues/9615#issuecomment-1584004451, or unsubscribe https://github.com/notifications/unsubscribe-auth/AVDCO3LUTGXPOPQF3COZGATXKKZJDANCNFSM6AAAAAAZAEANQM . You are receiving this because you authored the thread.Message ID: @.***>

cnrpman commented 11 months ago

@nnayagam What's the meaning of "refreshed", do you mean killed by iOS and re-starting the app? What's your device?

nnayagam commented 11 months ago

@Junyi

By refreshed, I meant that the screen kept reloading.

Now it’s just freezing. Please see screenshot. However much I exit the app and restart, it just remains frozen.

I am using an iPhone 12.

Regards Navneeth

On Sun, Jun 11, 2023 at 16:37 Junyi Du @.***> wrote:

@nnayagam https://github.com/nnayagam What's the meaning of "refreshed", do you mean killed by iOS and re-starting the app? What's your device?

— Reply to this email directly, view it on GitHub https://github.com/logseq/logseq/issues/9615#issuecomment-1586118564, or unsubscribe https://github.com/notifications/unsubscribe-auth/AVDCO3IMTQLK65F4JK7WLSDXKWRFXANCNFSM6AAAAAAZAEANQM . You are receiving this because you were mentioned.Message ID: @.***>

cnrpman commented 11 months ago

Sorry but seems the screenshot is not uploaded.

nnayagam commented 11 months ago

@Junyi

Let me know if you are able to see the screenshots of the frozen logseq iOS app screen below now.

On Tue, Jun 13, 2023 at 14:52 Junyi Du @.***> wrote:

Sorry but seems the screenshot is not uploaded.

— Reply to this email directly, view it on GitHub https://github.com/logseq/logseq/issues/9615#issuecomment-1588896053, or unsubscribe https://github.com/notifications/unsubscribe-auth/AVDCO3O6KIIBV4FSPJZITZDXLAWNFANCNFSM6AAAAAAZAEANQM . You are receiving this because you were mentioned.Message ID: @.***>

cnrpman commented 11 months ago

No. It's not working, still

lsdjr72 commented 11 months ago

I'm having the same problem. For me it seems to have started after I migrated notes over from Evernote. I converted them to md and then moved them into my pages folder. Ever since then iPad version of Logseq syncs fine but the iPhone version does not. I'm a paid backer using Logseq sync.

For me the yellow updating dot stays yellow but also the whole app refreshes every 30 seconds (screen goes blank and come back on). For a brief second I have functionality and then it all freezes again.

I've uninstalled, reinstalled, removed the graph from my phone and re-synced. But still the app is useless. This has been going on fro three weeks. If I go to the Logseq folder on my iphone I can see all the pages, assets, etc... But the app just won't work.

iOS 16.6

nnayagam commented 11 months ago

Thanks. This perfectly describes my issue.

Regards Navneeth

On Sun, Jun 18, 2023 at 19:00 Ellis_Dee_Jayar @.***> wrote:

I'm having the same problem. For me it seems to have started after I migrated notes over from Evernote. I converted them to md and then moved them into my pages folder. Ever since then iPad version of Logseq syncs fine but the iPhone version does not. I'm a paid backer using Logseq sync.

For me the yellow updating dot stays yellow but also the whole app refreshes every 30 seconds (screen goes blank and come back on). For a brief second I have functionality and then it all freezes again.

I've uninstalled, reinstalled, removed the graph from my phone and re-synced. But still the app is useless. This has been going on fro three weeks. If I go to the Logseq folder on my iphone I can see all the pages, assets, etc... But the app just won't work.

iOS 16.6

— Reply to this email directly, view it on GitHub https://github.com/logseq/logseq/issues/9615#issuecomment-1596149049, or unsubscribe https://github.com/notifications/unsubscribe-auth/AVDCO3LBJGV4YV3BIYHXZV3XL37JDANCNFSM6AAAAAAZAEANQM . You are receiving this because you were mentioned.Message ID: @.***>

cnrpman commented 11 months ago

@lsdjr72 What's your device? How's the size of your graph? Is this happening on a new remote graph?

lsdjr72 commented 11 months ago

My graph has 3848 pages (including journal pages).

Blessings, Steve On Jun 19, 2023 at 9:19 AM -0500, Junyi Du @.***>, wrote:

@lsdjr72 What's your device? How's the size of your graph? — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>

cnrpman commented 11 months ago

@lsdjr72 What's your device?

lsdjr72 commented 11 months ago

Logseq isn't working correctly on my iphone12, iOS16.6

It works fine on my MacBook Pro 2019; and on my ipad Pro, ipadOS 16.6

Blessings, Steve On Jun 20, 2023 at 1:54 AM -0500, Junyi Du @.***>, wrote:

@lsdjr72 What's your device? — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you were mentioned.Message ID: @.***>

nnayagam commented 10 months ago

Same experience. Though I have not tried my iPad. I have tried on two iPhones and the experience is the same. The logseq ios app had an update recently, and that too did not resolve this issue.

Regards Navneeth

On Mon, Jul 10, 2023 at 19:06 Ellis_Dee_Jayar @.***> wrote:

[image: D97A87D9-4FA0-4FAF-ACC2-D7F2C8164547_1_206_a] https://user-images.githubusercontent.com/48802344/252356065-01a74bdc-ccfc-4a65-8890-c0df7c735a54.jpeg

Here is a video so you can see what it does. I'm tapping on the menu to try to make something happen, but you'll see it goes all white and then comes back to the menu. It stays frozen. I've reinstalled many times but have the same issue. It works great on iPad but not on iPhone.

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lsdjr72 commented 10 months ago

There seems to be no solution. I became a backer so I could use sync, and yes I understand this is beta, but I'm about to stop. I need logseq to sync to my phone. I'm tired of how buggy this app is, which is a shame because I really love the concept and use the desktop like crazy. But I'm beginning to search for alternatives.

nnayagam commented 10 months ago

Same here. I have moved onto another app, as the phone usage is a must for me. It’s quite an effort to move over to a new app, as it involves changing my workflow and patterns that I have built up in logseq for my PKM.

I loved logseq and it’s a shame that I have moved on.

Best Regards

On Fri, Jul 14, 2023 at 17:35 Ellis_Dee_Jayar @.***> wrote:

There seems to be no solution. I became a backer so I could use sync, and yes I understand this is beta, but I'm about to stop. I need logseq to sync to my phone. I'm tired of how buggy this app is, which is a shame because I really love the concept and use the desktop like crazy. But I'm beginning to search for alternatives.

— Reply to this email directly, view it on GitHub https://github.com/logseq/logseq/issues/9615#issuecomment-1635766846, or unsubscribe https://github.com/notifications/unsubscribe-auth/AVDCO3IT6DRWTCSP27GH6JTXQEYXNANCNFSM6AAAAAAZAEANQM . You are receiving this because you were mentioned.Message ID: @.***>

lsdjr72 commented 9 months ago

I’m trying to give Logseq more time, thinking that each update will solve my iPhone iOS version issue. But nothing yet. Now I’m getting this error (attached) IMG_2629

andelf commented 9 months ago

This should be fixed by #10081. If you are in TestFlight beta user, could you help try the TF release 0.9.15?

spetey commented 9 months ago

I would love to see this fixed but stopped using the TestFlight version when you told early Sync'ers they shouldn't. How can I get back on TestFlight? Logseq lists as "Previously Tested / Build removed". Thanks.

kerim commented 9 months ago

I am a testflight user, but I don't see 0.9.15 listed. It lists the most recent testflight version as 0.0.4... which is expired.

github-actions[bot] commented 1 month ago

Hi There! 👋

We haven't seen any activity on this issue in a while :sleeping:, and we just wanted to make sure that it's still relevant. If you're still experiencing this issue, you might find it helpful to update to the latest version of Logseq. The latest version includes bug fixes and new features that may help to resolve this issue, and you can download it from our website. If updating to the latest version doesn't help, please let us know by adding a comment 💬. We're here to help!

If the issue has been resolved or is no longer relevant, that's great news! 🎉 We'll go ahead and close this issue to keep our backlog organized. Please note that this issue will be closed automatically in 20 days if there is no further activity. If you need more time to resolve the issue or provide more information, please just let us know by adding a comment.

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spetey commented 1 month ago

Yes, I'm still having this issue. Much as I love logseq, my inability to use it on iOS has made me really sad. I've given up on trying to sync to iOS until the database version is out. (When will that be?)

nnayagam commented 1 month ago

I too continue to have the same issue. Have tried to update each time an ios version was released. The sync never worked. It’s been months now and I have stopped trying.

Regards Navneeth

On Fri, Apr 12, 2024 at 07:04 spetey @.***> wrote:

Yes, I'm still having this issue. Much as I love logseq, my inability to use it on iOS has made me really sad. I've given up on trying to sync to iOS until the database version is out. (When will that be?)

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kerim commented 1 month ago

I also stopped trying. I actually started paying for Obsidian sync so that I could at least read and search my graph on my phone. It requires some manual steps, but works better than Logseq ever did. My hope is that this will be fixed by the database version they are working on now. I understand that this is a major refactoring of the code and will take time. I know the team is working hard on it, and so I'm willing to be patient. But long term, I really need to have iOS access to my graph and two-way sync...