logto-io / logto

🧑‍🚀 The better identity infrastructure for developers and the open-source alternative to Auth0.
https://logto.io
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bug: Access Denied when uploading image/logo in onboarding flow #6233

Closed jnovermars closed 1 month ago

jnovermars commented 1 month ago

Describe the bug

As a new user i am starting the flow and in the flow where i can customize the sign-ing experience i would like to upload the logo of the company the tenant is for. When i upload the image i directly get a Access Denied error and i am singed out.

Expected behavior

When i upload the image i can continue to customize the page

How to reproduce?

Create new account and while in the onboarding flow upload a logo

Context

-> Logto Cloud

Screenshots

Screenshot 2024-07-12 at 09 05 14 Screenshot 2024-07-12 at 09 07 52 Screenshot 2024-07-12 at 09 08 03

wangsijie commented 1 month ago

I am unable to reproduce this issue. Could you please try again later or send an email to contact@logto.io with your account info?

jnovermars commented 1 month ago

i created a video on how to reproduce: https://youtu.be/a5Khh0sgCy0

When continue and the account is created i can upload the logo, but it is not possible while in the onboarding flow as you can see in the video

wangsijie commented 1 month ago

Thanks for the video, it is very helpful.