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looker / lookerbot

Lookerbot lets you access all your Looker data from Slack! Super fun!
https://looker.com/lookerbot
MIT License
169 stars 141 forks source link

Slightly unhelpful error message when lookerbot can't access the look. #215

Open kyledemeule opened 3 years ago

kyledemeule commented 3 years ago

Recently we had someone setting up a webhook, but they were getting this error message posted in slack instead of the content: Couldn't parse Looker response. The server may be offline. The user that our lookerbot API Token didn't have access to the look, so when it tried to request the look I think it was getting a 404 response with an HTML body. I think this code tries to parse it as JSON, which understandably throws an exception which is caught, but has this error message, which isn't obvious that this is a resource not found/permissions issue. An additional response code check for 404 like this could probably deliver an error message that would make it more obvious that it's a permission issue.

JohnOMDev commented 8 months ago

@kyledemeule , do you find a solution. Looker support hasn't be helpful. It 404 error and the user that owns the API secret and Client Id is the Admin.

{ error: "Couldn't parse Looker response. The server may be offline." }

kyledemeule commented 8 months ago

@JohnOMDev sorry no - I no longer use Looker.

BDuelz commented 8 months ago

@kyledemeule , do you find a solution. Looker support hasn't be helpful. It 404 error and the user that owns the API secret and Client Id is the Admin.

{ error: "Couldn't parse Looker response. The server may be offline." }

We're also getting this same error when running lookerbot v0.0.15. Been working on it for weeks now with little progress.

JohnOMDev commented 8 months ago

@BDuelz , any progress? Can you please tell me what you did? I am working with looker support but seems weird that we can't find solution(s) for a month.