cut list not working

[GoogleCodeExporter]

What steps will reproduce the problem?
1.uninstalled Sketchup and cut list after evaluation period. both worked once.
2.later reinstalled sketchup (v 2013) and cut list (v4.1.9. Sketchup is 
workiing ok but Cut List is not.
3. after selecting cut list from the plugin dropdown menu, cut list window 
opens.  select run and get a message at lower left corner of Sketchup screen 
saying "Cut List Generation...".  but nothing else is occuring and the cutlist 
is not generated.  previously to generate the cut list on my model took only a 
few seconds.

What is the expected output? What do you see instead?
cutlist output and parts layout.   no cut list generated.

What version of the product are you using? On what operating system?
Sketchup version 2013, Cut List version 4.1.9. operating system is Windows 7 pro

Please provide any additional information below.
tried to uninstall everything but to no avail.  after I reinstalled Sketchup, 
Cut List was already installed.

Original issue reported on code.google.com by johnmcku...@comcast.net on 11 Jan 2014 at 5:47

[GoogleCodeExporter]

You may have more than one copy of cutlist installed.
The only proper way to uninstall cutlist when upgrading is to go to the 
Sketchup plugins directory and remove sr_cutlist.rb ( and/or older version 
cutlist.rb) as well as the entire directory sr_cutlist (previously cutlist).
The start up Sketchup again and reinstall cutlist through the plugin extensions 
interface ( or install from extension warehouse).
Hope that helps!
Steve

Original comment by daltx...@gmail.com on 11 Jan 2014 at 6:54

• Changed state: Started

[GoogleCodeExporter]

Thanks, Steve, but it did not work.  Cutlist still does not work. Still
getting the "cut list generating..."message but it is not producing the
cutlist.
John

Original comment by johnmcku...@comcast.net on 12 Jan 2014 at 12:55

[GoogleCodeExporter]

Hi John,

I just tried SU2013 (I checked to see if I had the latest and I did) and 
installed v4.1.9 and everything runs ok for me. ( I was still running v4.1.8 on 
SU2013 as I had developed and tested the last version on SU8).

So, either there is something different with your system or something in your 
model (I run Vista and XP).

If you can do the following, it might tell me something.
1. turn on the ruby console ( Window->Ruby Console on Windows)
2. Run cutlist on your model.
3. Copy/paste any output from the ruby console window in a response back to me. 
This will help me to determine if it is system related or model related.

Thanks...Steve

Original comment by daltx...@gmail.com on 12 Jan 2014 at 2:22

[GoogleCodeExporter]

I am running Windows 7 Pro, x64.  The very first time I loaded and ran
cutlist, it worked fine.  Then I unloaded it and subsequently reloaded and
now nothing.
I don't know the commands to run cutlist from the ruby console, you'll have
to walk me thru it.

Original comment by johnmcku...@comcast.net on 13 Jan 2014 at 3:34

[GoogleCodeExporter]

I have also installed Sketchup 8 along with cutlist 4.1.5,  they seem to
work fine.
John

Original comment by johnmcku...@comcast.net on 13 Jan 2014 at 3:41

[GoogleCodeExporter]

John,
My apologies about the debugging instructions. They weren't clear.
Do everything with cutlist in the same way as before. The only difference is 
that you have the ruby console open while you are doing it. You don't need to 
do anything in the ruby console, just have it open. The plugin will output some 
things in there and that's why I would like to see.

It's actually unusual that v4.1.5 works well with SU8. Most people had the 
opposite problem which is what the changes resulting in v4.1.6 were all about.
This leads me to another thought. Check to make sure you have the latest 
version of Microsoft Internet Explorer. SU8 assume you have at least IE8( 
although I think this is the standard version which comes with Windows 7). I am 
running IE9.

I'm just as puzzled as you are why this is not working but if you can help me, 
I'll determine if there is an issue with the plugin.

thanks,
steve

Original comment by daltx...@gmail.com on 13 Jan 2014 at 5:44

[GoogleCodeExporter]

Steve,
Not a problem.
OK, attached is a copy of the Ruby console printout. Also is the simple
model file I ran it against.
Hope this helps.
I am running IE9 also.

Original comment by johnmcku...@comcast.net on 13 Jan 2014 at 8:49

[GoogleCodeExporter]

I've released v4.1.10 which fixes this issue

Original comment by daltx...@gmail.com on 17 Jan 2014 at 4:59

• Changed state: Fixed