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lordi / tickmate

One bit journal
GNU General Public License v3.0
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Unable to use Tickmate (Android 11) #141

Open xnfqhzee opened 3 years ago

xnfqhzee commented 3 years ago

First off, thanks for creating this app. It's my favorite out of all the trackers I've tried.

I installed it yesterday or today. After using it for a bit, the app crashes. Subsequent attempts to open it cause error message "Tickmate keeps stopping." The only way to make it usable again is to erase the app data, but that's only a temporary fix because the problem crops up again and makes the app unusable.

I really like this app so I'll try to keep on using it, but I'm pretty sure the app will crash again. Help would be appreciated. Thanks very much

lordi commented 3 years ago

Awww, that sucks. Has this always been the case for Android 11 or only for a recent update?

lordi commented 3 years ago

Unfortunately there is no crash or bug reports in the Google Developer Console. Is there any way you can view the Android logs?

0xDB commented 3 years ago

More data about device, app and os version as well as some logs would be helpful to track this down. I tested the current version from the Play Store (1.4.9) on an up-to-date Pixel 3 running Android 11 RQ1A.210105.003 and everything works as expected.