The application "DocDown.app" can't be opened

rccordell commented 4 years ago

I'm not sure what has happened, but I now get that message when I attempt to open DocDown on my Macbook. I am running OS 10.15.2—was it the Catalina update?

lowercasename commented 4 years ago

Hi! I've started looking into this and there are a number of issues which have emerged with Catalina which I'm currently looking into, so you'll have to bear with me!

lowercasename commented 4 years ago

Okay, sorry for the delay - see if the new release here works better for you! https://github.com/lowercasename/docdown/releases/tag/v0.4.0

rccordell commented 4 years ago

Unfortunately I'm still getting the same error: can't be opened.

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Okay, sorry for the delay - see if the new release here works better for you! https://github.com/lowercasename/docdown/releases/tag/v0.4.0 — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

lowercasename commented 4 years ago

Let's do some debugging! Could you:

Right click on the DocDown app and click ‘Show Package Contents’
In the folder that opens, go to Contents > MacOS
Double-click the file in that folder called ‘DocDown’

A Terminal window should open. Could you copy whatever output appears in there and paste it for me here?

rccordell commented 4 years ago

When I double click that it opens in TextEdit. Tried to force it to open in terminal but it won't do it. I can navigate into the package from the terminal--is there a command I could use there to try to run DocDown?

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Let's do some debugging! Could you:

• Right click on the DocDown app and click ‘Show Package Contents’ • In the folder that opens, go to Contents > MacOS • Double-click the file in that folder called ‘DocDown’

A Terminal window should open. Could you copy whatever output appears in there and paste it for me here? — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

lowercasename commented 4 years ago

Yes, try: ./DocDown, and when you're done, if it hangs, hit Ctrl+C to quit the app.

rccordell commented 4 years ago

This gets me a "permission denied" message, though when I look at the file permissions I have read & write privileges...

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Yes, try: ./DocDown, and hit Ctrl+C to quit the app. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

lowercasename commented 4 years ago

It looks like your Mac's security preferences might be preventing you from opening DocDown. Try going into System Preferences > Security, and see if there's a message there about DocDown, or an option to allow opening apps from untrusted providers (I can't afford the fees for an Apple trusted certificate unfortunately!)

lowercasename commented 4 years ago

Also try right clicking on DocDown and then clicking 'Open', although if the machine has somehow managed to block DocDown from opening, that may not help.

rccordell commented 4 years ago

I've seen that security message before but it's not coming up now. Terminal says Permission Denied when I try to open the app from the command line, but nothing in security preferences. If I click on the app it opens in TextEdit. If I drag the app to the Terminal nothing happens. Not sure what to do next.

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Also try right clicking on DocDown and then clicking 'Open', although if the machine has somehow managed to block DocDown from opening, that may not help. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

alistairwilson commented 4 years ago

Also following this thread due to same issue , have tried all of the above too, but getting same results as Ryan

alistairwilson commented 4 years ago

If I open a Terminal folder within Package Contents > MacOS and then type sudo /.DocDown, it prompts me for password - but says /.DocDown: command not found

lowercasename commented 4 years ago

Try without sudo? Was DocDown working for you before?

From: Alistair Wilson notifications@github.com Sent: Tuesday, January 28, 2020 6:19 am To: lowercasename/docdown Cc: Raphael; Comment Subject: Re: [lowercasename/docdown] The application "DocDown.app" can't be opened (#14)

If I open a Terminal folder within Package Contents > MacOS and then type sudo /.DocDown, it prompts me for password - but says /.DocDown: command not found

— You are receiving this because you commented. Reply to this email directly, view it on GitHubhttps://github.com/lowercasename/docdown/issues/14?email_source=notifications&email_token=AANK3ICYLQBR3FKPAWEHL5TQ77FAVA5CNFSM4KFOUF22YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEKCFNAQ#issuecomment-579098242, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AANK3ICV6WW2SZELEV5XYFDQ77FAVANCNFSM4KFOUF2Q.

alistairwilson commented 4 years ago

I had last version (0.3.2) working fine. Followed the update workflow and now not working. Also tried reinstalling 0.3.2 afterwards, but that's giving same error now

alistairwilson commented 4 years ago

If there's some way I can generate some useful debugging info to paste here, let me know 👍

escottmitchell commented 4 years ago

Same as @alistairwilson. Was working before the 0.4.0 install and now neither 0.4.0 nor 0.3.2 will open.

lowercasename commented 4 years ago

Okay, let's all try the new version (0.4.1)! I updated electron-builder, and it's working for me on a machine where 0.4.0 was outputting the same error.

rccordell commented 4 years ago

Still can't run it, unfortunately. In Terminal I get "permission denied."

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Okay, let's all the new version (0.4.1)! I updated electron-builder, and it's working for me on a machine where 0.4.0 was outputting the same error. — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

alistairwilson commented 4 years ago

Same for me! Have tried right clicking and opening also, but no success

lowercasename commented 4 years ago

Okay, never surrender - I've just switched the .zip file in that release with a .dmg file, can y'all see if that one works?

escottmitchell commented 4 years ago

.zip worked for me after I bypassed the Security setting in Preferences. Can we all gift you a Developer Account/Certificate? Ha!

rccordell commented 4 years ago

WIth the DMG it's working--thank you so much! I agree, what do we need to do to fund your developer account?

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.zip worked for me after I bypassed the Security setting in Preferences. Can we all gift you a Developer Account/Certificate? Ha! — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

lowercasename / docdown

The application "DocDown.app" can't be opened #14