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ltb-project / service-desk

Application for support team who need to check and reset user passwords
https://service-desk.readthedocs.io/
GNU General Public License v3.0
49 stars 19 forks source link

LDAP - Bind error 49 (Invalid credentials) since upgrade on pw change #101

Closed optikkore closed 10 months ago

optikkore commented 11 months ago

Ever since the 5.0 upgrade despite giving a success message service desk does not change the password and throws this error in sd_error.log

LDAP - Bind error 49 (Invalid credentials), referer: https:///index.php?page=display&dn=&resetpasswordresult=passwordchanged

no config has changed, we use the Self-Service Portal and that works just fine same user, nearly everything config-wise is the same.

M$ Active Directory btw, I can't seem to figure out how to troubleshoot this, event viewer filtered for LDAP error event doesn't show anything relevant either

coudot commented 10 months ago

Service Desk is not compatible with Active Directory, see #48