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ltb-project / service-desk

Application for support team who need to check and reset user passwords
https://service-desk.readthedocs.io/
GNU General Public License v3.0
49 stars 20 forks source link

The page does not work on Nginx #14

Closed aitemat closed 4 years ago

aitemat commented 4 years ago

Hi @all, I have set up the page on Nginx but it doesn't seem to work. Maybe the problem is Smarty. Can anybody help me answer?

coudot commented 4 years ago

Try to set debug mode and provide some logs

aitemat commented 4 years ago

How to check logs?

coudot commented 4 years ago

See https://docs.nginx.com/nginx/admin-guide/monitoring/logging/

aitemat commented 4 years ago

If using Nginx do we need Smarty config? I have configured the link below and installed as the link below: https://service-desk.readthedocs.io/en/stable/installation.html

coudot commented 4 years ago

You need Smarty to run Service Desk. This has nothing to do with Apache or Nginx, which are web servers.

aitemat commented 4 years ago

I had install smarty (version 3) but it hadn't location as on a document. On document: /usr/share/php/smarty3/Smarty.class.php Mine is : /usr/share/php/Smarty/Smarty.class.php. I wonder if it will affect the result?

coudot commented 4 years ago

As written in the doc, you must configure the path to your Smarty installation: https://service-desk.readthedocs.io/en/stable/general-parameters.html#smarty