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ltb-project / service-desk

Application for support team who need to check and reset user passwords
https://service-desk.readthedocs.io/
GNU General Public License v3.0
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Fresh installation - Cannot access Service Desk #67

Closed radasys closed 1 year ago

radasys commented 1 year ago

Hi! We have installed Service Desk in Ubuntu 22.04 using Debian/Ubuntu packages.

After the package and dependencies installation, we enabled the site (using a2ensite service-desk.conf). Then, we receive an error 500 message.

Access messages are logged in sd_access.log but nothing is logged in sd_error.log.

Could you give us further assistance?

Thank you!

coudot commented 1 year ago

There is a known issue with PHP 8 : https://github.com/ltb-project/service-desk/issues/55

There is another known issue with Smarty on Ubuntu : https://github.com/ltb-project/self-service-password/issues/681

radasys commented 1 year ago

Oh, my mistake. Sorry. Thank you for your fine support @coudot! I will implement workarounds mentioned in the posts in our installation.