[BUG]<does not upload files>

[lidas1234]

Hello, I have a problem I loaded everything by following the guide and installing the most updated software, I connect to the printer I see the sd with the files inside it but if I go to load a file from the computer and press the load command nothing happens, nothing happens. it should open the window asking me which is the file to upload and then upload it, what can I do thanks

**ESP3D Firmware:2.1.1

• ESP core version: [2.5.2]
• Version:[e.g 2.1b4]
• Web UI Version:[e.g 2.1b57]
• Wifi mode:[e.g. STA]
• Flash method: [Arduino Ide / PlatformIO]

• Any change done in FW

  tips: to get ESP3D informations type [ESP420]plain
  to get WebUI version check your menu header

Target Firmware:

• Name: [Marlin]
• Version [2.0]

[github-actions[bot]]

Thank your for submiting, please be sure you followed template or your issue may be dismissed. if you deleted the template it is here

[luc-github]

please give the output of [ESP420]plain

[lidas1234]

Sorry I didn't understand, what should I do and where to find it, thanks

Il giorno 01 dic 2020, alle ore 09:21, Luc notifications@github.com ha scritto:

please give the output of [ESP420]plain

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/luc-github/ESP3D/issues/532#issuecomment-736304964, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMXMQEYXBHZGDYUWQKIMOHTSSSRRVANCNFSM4UIVSGUQ.

[luc-github]

yes you did not filled the template with any options to allow me to help you 2 ways : 1 - go to webUI terminal and type [ESP420]plain in command and give me the result also give me the M115 result

2 - screen the esp3d info page

[lidas1234]

[ESP420] {"chip_id":"5188827","cpu":"80","freemem":"37.30 KB","SDK":"2.2.2-dev(38a443e)","flash_size":"1.00 MB","update_size":"369.89 KB","spiffs_size":"228.20 KB","baud_rate":"250000","sleep_mode":"Modem","channel":"11","phy_mode":"11g","web_port":"80","data_port":"8888","active_mode":"AP (4A:3F:DA:4F:2C:DB)","ap_ssid":"ESP3D","ssid_visible":"Yes","ssid_authentication":"WPA","ssid_max_connections":"4","ssid_dhcp":"Started","ip":"192.168.0.1","gw":"192.168.0.1","msk":"255.255.255.0","connected_clients":[{"bssid":"00:08:CA:33:C7:B4","ip":"192.168.0.100"}],"disabled_mode":"STA (48:3F:DA:4F:2C:DB) is disabled","captive_portal":"Enabled","ssdp":"Enabled","netbios":"Disabled","mdns":"Enabled","web_update":"Enabled","pin recovery":"Disabled","autentication":"Disabled","target_fw":"Marlin","M117_output":"Enabled","Serial_output":"Enabled","Websocket_output":"Enabled","TCP_output":"Enabled","fw":"2.1.1.b8 ESP8266/8586"} {"chip_id":"5188827","cpu":"80","freemem":"37.12 KB","SDK":"2.2.2-dev(38a443e)","flash_size":"1.00 MB","update_size":"369.89 KB","spiffs_size":"228.20 KB","baud_rate":"250000","sleep_mode":"Modem","channel":"11","phy_mode":"11g","web_port":"80","data_port":"8888","active_mode":"AP (4A:3F:DA:4F:2C:DB)","ap_ssid":"ESP3D","ssid_visible":"Yes","ssid_authentication":"WPA","ssid_max_connections":"4","ssid_dhcp":"Started","ip":"192.168.0.1","gw":"192.168.0.1","msk":"255.255.255.0","connected_clients":[{"bssid":"00:08:CA:33:C7:B4","ip":"192.168.0.100"}],"disabled_mode":"STA (48:3F:DA:4F:2C:DB) is disabled","captive_portal":"Enabled","ssdp":"Enabled","netbios":"Disabled","mdns":"Enabled","web_update":"Enabled","pin recovery":"Disabled","autentication":"Disabled","target_fw":"Marlin","M117_output":"Enabled","Serial_output":"Enabled","Websocket_output":"Enabled","TCP_output":"Enabled","fw":"2.1.1.b8 ESP8266/8586”} M115 FIRMWARE_NAME:Marlin bugfix-2.0.x (Nov 17 2020 22:13:49) SOURCE_CODE_URL:https://github.com/MarlinFirmware/Marlin PROTOCOL_VERSION:1.0 MACHINE_TYPE:Anycubic I3M EXTRUDER_COUNT:1 UUID:cede2a2f-41a2-4748-9b12-c55c62f367ff Cap:SERIAL_XON_XOFF:0 Cap:BINARY_FILE_TRANSFER:0 Cap:EEPROM:1 Cap:VOLUMETRIC:1 Cap:AUTOREPORT_TEMP:1 Cap:PROGRESS:0 Cap:PRINT_JOB:1 Cap:AUTOLEVEL:1 Cap:RUNOUT:0 Cap:Z_PROBE:1 Cap:LEVELING_DATA:1 Cap:BUILD_PERCENT:0 Cap:SOFTWARE_POWER:0 Cap:TOGGLE_LIGHTS:1 Cap:CASE_LIGHT_BRIGHTNESS:1 Cap:EMERGENCY_PARSER:1 Cap:PROMPT_SUPPORT:0 Cap:SDCARD:1 Cap:AUTOREPORT_SD_STATUS:1 Cap:LONG_FILENAME:1 Cap:THERMAL_PROTECTION:1 Cap:MOTION_MODES:0 Cap:ARCS:0 Cap:BABYSTEPPING:1 Cap:CHAMBER_TEMPERATURE:0 area:{full:{min:{x:-5.0000,y:0.0000,z:0.0000},max:{x:220.0000,y:215.0000,z:200.0000}},work:{min:{x:-5.0000,y:0.0000,z:0.0000},max:{x:220.0000,y:215.0000,z:200.0000}}} ok

Il giorno 01 dic 2020, alle ore 09:45, Luc notifications@github.com ha scritto:

yes you did not filled the template with any options to allow me to help you 2 ways : 1 - go to webUI terminal and type [ESP420]plain in command and give me the result also give me the M115 result

[luc-github]

please type [ESP420]plain for readibility

[lidas1234]

[ESP420] {"chip_id":"5188827", "cpu":"80", "freemem":"37.06 KB", "SDK":"2.2.2-dev(38a443e)", "flash_size":"1.00 MB", "update_size":"369.89 KB", "spiffs_size":"228.20 KB","baud_rate":"250000", "sleep_mode":"Modem", "channel":"11", "phy_mode":"11g", "web_port":"80", "data_port":"8888", "active_mode":"AP (4A:3F:DA4F2C:DB)", "ap_ssid":"ESP3D", "ssid_visible":"Yes", "ssid_authentication":"WPA", "ssid_max_connections":"4", "ssid_dhcp":"Started", "ip":"192.168.0.1", "gw":"192.168.0.1", "msk":"255.255.255.0", "connected_clients":[{"bssid":"00:08:CA:33:C7:B4", "ip":"192.168.0.100"}], "disabled_mode":"STA (48:3F:DA:4F:2C:DB) is disabled", "captive_portal":"Enabled", "ssdp":"Enabled", "netbios":"Disabled", "mdns":"Enabled", "web_update":"Enabled", "pin recovery":"Disabled", "autentication":"Disabled", "target_fw":"Marlin", "M117_output":"Enabled", "Serial_output":"Enabled", "Websocket_output":"Enabled", "TCP_output":"Enabled", "fw":"2.1.1.b8 ESP8266/8586"}

Il giorno 01 dic 2020, alle ore 10:28, Luc notifications@github.com ha scritto:

please type [ESP420]plain for readibility

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/luc-github/ESP3D/issues/532#issuecomment-736341316, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMXMQE72SLUKQPORJNZVQADSSSZKFANCNFSM4UIVSGUQ.

[luc-github]

ok you are in AP mode so it means if you are in captive portal you cannot upload the system block some javascript API enter 192.168.0.1 in your browser to not use captive portal

[lidas1234]

tried but through the browser does not let me in, what can I do

Il giorno 01 dic 2020, alle ore 10:41, Luc notifications@github.com ha scritto:

ok you are in AP mode so it means if you are in captive portal you cannot upload the system block some javascript API enter 192.168.0.1 in your browser to not use captive portal

[luc-github]

[luc-github]

do a screen of all page pls

[lidas1234]

i discovered one thing i don't copy because, my router changes static ip set on printer, this is it now

Il giorno 01 dic 2020, alle ore 10:57, Lidiano Marcassa marcassalidiano@gmail.com ha scritto:

<Schermata 2020-12-01 alle 10.52.52.png><Schermata 2020-12-01 alle 10.53.49.png><Schermata 2020-12-01 alle 10.55.49.png><Schermata 2020-12-01 alle 10.56.09.png>

Il giorno 01 dic 2020, alle ore 10:50, Luc <notifications@github.com mailto:notifications@github.com> ha scritto:

do a screen of all page pls

[lidas1234]

but now it gives me this error, "Use only names and files in 8.3 format" what does it mean what should I do, thanks

Il giorno 01 dic 2020, alle ore 11:18, Lidiano Marcassa marcassalidiano@gmail.com ha scritto:

i discovered one thing i don't copy because, my router changes static ip set on printer, this is it now

<Schermata 2020-12-01 alle 11.16.46.png>

Il giorno 01 dic 2020, alle ore 10:57, Lidiano Marcassa <marcassalidiano@gmail.com mailto:marcassalidiano@gmail.com> ha scritto:

<Schermata 2020-12-01 alle 10.52.52.png><Schermata 2020-12-01 alle 10.53.49.png><Schermata 2020-12-01 alle 10.55.49.png><Schermata 2020-12-01 alle 10.56.09.png>

Il giorno 01 dic 2020, alle ore 10:50, Luc <notifications@github.com mailto:notifications@github.com> ha scritto:

do a screen of all page pls

[luc-github]

you can only use a file name with 8 chars + 3 chars extensions and no spaces, long names are not accepted for upload - it is Marlin feature so myfile.gco is ok = 6 + 3 as well as myfile01.gco is ok = 8 + 3 but my file name.gcode is NOT ok because not 8.3 and have space

[lidas1234]

done put the name as you said, it started to load but after a while the printer rings and this error appears on the display

Inviato da iPhone

Il giorno 1 dic 2020, alle ore 11:33, Luc notifications@github.com ha scritto:

 you can only use a file name with 8 chars + 3 chars extensions and no spaces, long names are not accepted for upload - it is Marlin feature so myfile.gco is ok = 6 + 3 as well as myfile01.gco is ok = 8 + 3 but my file name.gcode is NOT ok because not 8.3 and have space

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

[luc-github]

email do not link pictures - you need to use github to share picture Cannot see it

[lidas1234]

[luc-github]

be sure you use latest FW for your TFT if not you cannot upload - TFT queries will poluate the upload - and make it failed

[lidas1234]

that i know i have the latest software

Il giorno 01 dic 2020, alle ore 12:04, Luc notifications@github.com ha scritto:

be sure you use latest FW for your TFT if not you cannot upload - TFT queries will poluate the upload - and make it failed

[luc-github]

what give M115 TFT from webUI ?

[lidas1234]

M115 TFT FIRMWARE_NAME: BIGTREE_TFT35_V3.0.26.x SOURCE_CODE_URL:https://github.com/bigtreetech/BIGTREETECH-TouchScreenFirmware Cap:HOTEND_NUM:1 Cap:EXTRUDER_NUM:1 Cap:FAN_NUM:1 Cap:FAN_CTRL_NUM:0 ok

what give M115 TFT from webUI ?

[luc-github]

so yes FW looks ok does the upload failed ? or just the error popup on TFT ?

[lidas1234]

Failed to load error popup on TFT

Il giorno 01 dic 2020, alle ore 13:35, Luc notifications@github.com ha scritto:

so yes FW looks ok does the upload failed ? or just the error popup on TFT ?

[lidas1234]

no other idea to solve the problem

Inviato da iPad

Il giorno 1 dic 2020, alle ore 13:35, Luc notifications@github.com ha scritto:

so yes FW looks ok does the upload failed ? or just the error popup on TFT ?

— You are receiving this because you modified the open/close state. Reply to this email directly, view it on GitHub, or unsubscribe.

[luc-github]

Failed to load error popup on TFT

You seems to set CPU freq to 80Mhz when readme metion to use 160Mhz You still did not shared WebUI version - so may be need webUI UI update You shared TFT error but not WebUI error ? Does it means upload is ok ?

[lidas1234]

So I tried again today, and I also post the error I have on WebUI

[luc-github]

yes it says ESP_ERROR_FILE_WRITE because it failed to get proper ack when sending - I suspect the transfer get some polution from either printer or tft looking at the terminal behind the error box

if for any reason you have auto temp enabled or any command from tft that are on going when upload is processing it will failed but I do not know what commands causing this as I have no information - even webUI version

[lidas1234]

What other information do you need the webUI version is the latest

[lidas1234]

I disabled the automatic temperature, tried to upload the file but it gives me the same error

[lidas1234]

do you have any other ideas because I don't know what to do

Il giorno 02 dic 2020, alle ore 17:23, Luc notifications@github.com ha scritto:

yes it says ESP_ERROR_FILE_WRITE because it failed to get proper ack when sending - I suspect the transfer get some polution from either printer or tft looking at the terminal behind the error box

— You are receiving this because you modified the open/close state. Reply to this email directly, view it on GitHub https://github.com/luc-github/ESP3D/issues/532#issuecomment-737339119, or unsubscribe https://github.com/notifications/unsubscribe-auth/AMXMQEZNN7VZAPUKVMVCVL3SSZSX7ANCNFSM4UIVSGUQ.

[luc-github]

No I do not sorry

[luc-github]

the only thing I have in mind is :

• be sure the gcode file is valid text gcode file
• try to upload with pronterface and check if result file is correct
• also to check what command is still on going just send M28 test.gco to see what command continue to be active, once check is done do an M29 to allow polling to start again

[github-actions[bot]]

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