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luismaia / redmine_email_fetcher

Redmine plugin that extends the Redmine Receiving emails functionality by allowing the configuration of email accounts from where emails should be periodically fetched
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Error fetching mails: "Unable to determine target project" #8

Closed saz closed 9 years ago

saz commented 9 years ago

I'm trying to get your plugin working, but I see the following error message in my logs: MailHandler: missing information from User Name: Unable to determine target project

"User Name" is the name of the sender. The project is configured in email configurations. It looks like, as if the project isn't passed to the MailHandler task, which then fails, as there is no project set in the mail body.

luismaia commented 9 years ago

Hi @saz ,

Could you please let me know what is your:

Additionally, could you also provide me your email configuration (except the password) (e.g. EmailConfiguration.all)

Finally, what is the message you get when you test the configuration (in the plugin administration page)?

saz commented 9 years ago

What's the easiest way to get the email configuration in a format which will help you?

Testing the configuration: Configuration tested successfully Fetching on the settings page: Configuration fetched successfully

The error message from MailHandler is still the same.

luismaia commented 9 years ago

Thanks a lot for the information. I will try to test it later today...

To get the email configuration information, just go to your Redmine application folder using the terminal and execute: rails console

And then inside the rails console (to get the output I need) execute: EmailConfiguration.all

P.S. - If you have a chance, please upgrade redmine_email_fetcher to version 0.3.1

luismaia commented 9 years ago

Using your configuration I was able to obtain the following error: MailHandler: ignoring email from unknown user

This error is solved in version 0.3.1 (https://github.com/luismaia/redmine_email_fetcher/pull/7).

Could you please upgrade redmine_email_fetcher to version 0.3.1 and let me know if it also solves yours.

saz commented 9 years ago

It looks like, as it is working with 0.3.1 now. Thanks! I'll close this issue. If the problem still exists, I'll reopen this one.