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lukasroegner / homebridge-apple-tv-remote

Plugin for controlling Apple TVs in homebridge.
MIT License
132 stars 13 forks source link

[AppleTvPlatform] Error while sending heartbeat: undefined #53

Closed johnlietzke closed 4 years ago

johnlietzke commented 4 years ago

TVOS 14 - experiencing this [AppleTvPlatform] [Apple TV] Error while sending heartbeat: undefined. I know it is early in the developer phase. It is happening on multiple Apple TV's but not everyone of them.

MsCopernic commented 4 years ago

I'm experiencing the same problem, and as you say, not with all my Apple TV devices. I'm also using tvOS 14

johnlietzke commented 4 years ago

I communicated another problem to the plug in developer a few months back and he was top notch.

On Jul 1, 2020, at 6:15 PM, Jorge Luis Pérez de la Torre notifications@github.com wrote:

 I'm experiencing the same problem, and as you say, not with all my Apple TV devices. I'm also using tvOS 14

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

mkrus commented 4 years ago

I downgraded to tvOS 13 and still get the issue

johnlietzke commented 4 years ago

Interesting.

Do you have more than one Apple TV? If so did, you downgrade them all? It would be helpful to know if it is a hub issue with the Apple TV. My initial thought was that the hub dynamics changed with TVOS 14 and therefore it was impacting then manner in which the Apple TV was communicating status.

I am going to check if the IP remains persistent or if it dynamically finds an IP when it reconnects to the network on restart or sleep. If it dynamically finds an IP on reconnect setting a static IP may be a work around.

I am guess that the network connectivity while sleeping is not the issue. As even when connected and repaired the Apple TV can not be turned off from Siri.

On Jul 4, 2020, at 12:47 PM, Mike Krus notifications@github.com wrote:

I downgraded to tvOS 13 and still get the issue

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/lukasroegner/homebridge-apple-tv-remote/issues/53#issuecomment-653804220, or unsubscribe https://github.com/notifications/unsubscribe-auth/ABAADTZDXOXVELY5NMBQNWDRZ6BMZANCNFSM4ONSZIQA.

lukasroegner commented 4 years ago

Please use #46 for issues regarding the heartbeat error. It only informs you that the socket connection to the AppleTV has ended (cause is still unknown, it does not occur for all users).