Closed Bmilner88 closed 2 weeks ago
lulzsun
commented
2 months ago Does an older version still cause this crash? The issue may be because of some other third party program interfering with RePlays. Could be some sort of anti-virus or anti-cheat software.
Bmilner88
commented
2 months ago I just uninstalled RePlays via Revo and reinstalled non-nightly version. It launches fine when I run as admin, but doesn't launch when running normally.
I have Firewall disabled and no other antivirus installed at the moment, is there any indication of what third party program could cause something like this?
I'll try to install Nightly in Windows Sandbox to see if that is working. I definitely feel like this could be something specific to my PC, but it's hard to nail down what could be causing this.
Bmilner88
commented
2 months ago I just got this error on Windows Sandbox, and I have seen this on my personal machine as well:
I just installed Nightly on a completely separate machine running Windows 10, so it could be related to OS, but I'm not 100% certain.
lulzsun
commented
2 months ago There has been one or two users with this problem in the past, but they were unable to provide much information or dwell deeper to find the problem themselves. These event views definitely help with figuring this out, so thank you for looking further into the issue and providing them.
Given the logs, it appears the crashing is related to the loading of OBS modules. Recent updates to RePlays (the recent nightly versions) should not have changed anything major to or with LibOBS (responsible for video capture), which is why I believe it could be a third party program could be affecting this. Hardware configuration may potentially be playing a part as well.
LibOBS loads modules in the form of .dlls and could be seen suspicious behavior by an anti-virus or similar, which is why I suspected third party programs. But if you think that it isn't so, then I'm really not sure what else could be causing it.
I am currently developing and testing on Windows 10 and I don't have this issue. I think another dev is running Windows 11 and isn't getting this issue either, but I may try to spin up a clean Windows 11 system to confirm if needed.
I may also have to look into getting LibOBS to dump useful exit logs instead of having to rely on Event Viewer, because right now it isn't clear if it is another program interfering or not.
Segergren
commented
2 months ago Hi, I just wanted to add that I also encountered the same issue after a fresh Windows reinstall.
I downloaded Nvidia updates, installed US language pack, and installed OBS. After restarting, everything worked fine.
I'll also try to reproduce it in Sandbox.
Bmilner88
commented
2 months ago I just now updated to latest Nvidia drivers, updated OBS and it still won't launch unfortunately :(
Is there a specific place that I could possibly install a previous Nightly version? Or are we only able to install the latest?
Segergren
commented
2 months ago @Bmilner88 I ran into the same issue in my Sandbox. At least it’s easier to debug now.
Bmilner88
commented
2 months ago @Bmilner88 I ran into the same issue in my Sandbox. At least it’s easier to debug now.
Oh wow, is this on Win11 as well? It feels like something is blocking the OBS dependency or something..
Segergren
commented
2 months ago Yeah, It's on Win11 :)
Segergren
commented
2 months ago Okay. I got it to work. I downloaded and installed OBS (https://cdn-fastly.obsproject.com/downloads/OBS-Studio-30.2.3-Windows-Installer.exe) and then installed WebView2 Runtime (https://developer.microsoft.com/en-us/microsoft-edge/webview2/?form=MA13LH#download) and it opens :O.
OBS installation fixed the obs.dll warning and WebView2-installation fixed the "WebView2 not installed" popup
Can you try to install the WebView2 runtime?
Bmilner88
commented
2 months ago Wow, that totally fixed it (at least on Sandbox)
For whatever reason, I already have WebView2 installed, and I'm unable to uninstall it... I suspect there is something else on my machine that requires WebView2 that could be the culprit. I'll do some more digging and update here with what I find :)
Thank you!
Bmilner88
commented
2 months ago I found the culprit!
I guess New Teams uses WebView2 in some way, because as soon as I uninstalled it, RePlays is able to launch - Even without running as admin!
I was able to re-install new Teams and found that RePlays is still launching fine after a reboot. My guess is that somehow New Teams corrupted the WebView2 installation? It appears to utilize WebView2 for multiple things:
We can probably close this issue for now, unless you wanted to investigate the other issues further, but I appreciate the support and ideas leading to this solution! :)
lulzsun
commented
2 months ago Interesting, so the issue is actually related to WebView2 instead? Really odd behavior.
Sounds like RePlays' WebView2 version is outdated enough to cause problems when an another application uses a newer version? We can try updating it to see if that fixes it.
lulzsun
commented
2 weeks ago Closing this for now since issue has been resolved. Could look into this further in the future if it comes up again.
RePlays appears to be crashing instantly every time I try to launch. This has been an issue for me since I've started using the app, however, now it no longer launches even when running as admin.
Checking the log files, this is what seems to be relevant:
Full Logs: logs.txt
I also checked the Event Viewer:
(cont. from above)
I am running Windows 11. Please let me know if any more information is needed.