Unable to fetch transactions

[Aleksander85]

Dear Team,

Our partners experience issues fetching transactions from your bank, error 400 is returned. Could please have a look and inform us if we have to do something to avoid these errors.

• Request('https://openbanking.prod.lunar.app/aisp-pisp/accounts/b836fe0b-633a-491a-b639-476a6bf71cbb/transactions?from=2024-08-21&to=2024-08-28', method='GET', body='', headers={'PSU-IP-Address': '188.126.80.35', 'PSU-User-Agent': 'Mozilla/5.0 (Linux; Android 14; SM-G991B Build/UP1A.231005.007; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/126.0.6478.134 Mobile Safari/537.36', 'Accept': 'application/json', 'Authorization': 'Bearer ${access_token}'}, tls={'crt': 'EnableBanking2024_cert', 'key': 'EnableBanking_key'})
• Response(body='', headers=[['Date', 'Wed, 28 Aug 2024 07:26:40 GMT'], ['Content-Type', 'application/json'], ['Content-Length', '0'], ['Connection', 'keep-alive'], ['Strict-Transport-Security', 'max-age=31536000; includeSubDomains; preload']], status=500)

Contact details: openbanking@enablebanking.com Contact person: Aleksandr Kovger

[dentych]

Hello @Aleksander85.

I am currently looking into this - we have a funky error with a service not responding as it should. I'll update this issue when it's fixed.

[dentych]

Hello, can you try your request again?

[Aleksander85]

Hello @dentych, Thanks for your patience. Conversion rate increased. Looks like your fix worked. However, I can see today that there was low conversion rate for yesterday. Could you please have a look at it and let me know if you require any more details.

• Response(body='', headers=[['Date', 'Tue, 10 Sep 2024 06:26:20 GMT'], ['Content-Type', 'application/json'], ['Content-Length', '0'], ['Connection', 'keep-alive'], ['Strict-Transport-Security', 'max-age=31536000; includeSubDomains; preload']], status=500)

[Aleksander85]

Hey @dentych, Any updates on this issue?