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SAMPLE TICKET: Damaged product #657

Open lz-qa opened 2 months ago

lz-qa commented 2 months ago

Hi there, I received my armchair today in the mail and I noticed that the material has a tear in it.

I would like a replacement sent to me or to be issued a refund.

lz-qa commented 2 months ago

Exalate commented: QA QA commented: Hi Taylor, we are sorry to hear that you received a damaged product. Thank you for bringing this to our attention.

Could you provide us with your order number so that we can solve this issue right away?

lz-qa commented 2 months ago

Exalate commented: Taylor Moore commented: #RX4583

lz-qa commented 2 months ago

Exalate commented: QA QA commented: Thank you for that.

It looks like we have the item Eames Chair - Brown Leather still in stock. Would you like us to replace your item or issue a refund?

lz-qa commented 2 months ago

Exalate commented: Taylor Moore commented: I would like a replacement, thank you.