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SAMPLE TICKET: Exchange my order #671

Open lz-qa opened 3 months ago

lz-qa commented 3 months ago

I want to swap my purchase for store credit. I recently ordered a piece from y’all, but it doesn’t quite gel with my living room aesthetics like I thought it would.

I see that there’s an option to exchange my item for store credit. Can you shed some light on how this works? Do I have to return the item in its original packaging? Will I get full credit?

Also, could you briefly guide me on initiating the exchange process through your website?

Best Marcus Allen