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SAMPLE TICKET: Order status says it is still processing #793

Open lz-qa opened 2 weeks ago

lz-qa commented 2 weeks ago

My order status has been stuck on processing for 3 days. Why hasn’t it been shipped yet?

lz-qa commented 2 weeks ago

Exalate commented: QA QA commented: Hi Carlos, thank you for reaching out to us.

We apologize for the inconvenience you’re experiencing. What is your order number?

lz-qa commented 2 weeks ago

Exalate commented: Carlos Garcia commented: #REF93752

lz-qa commented 2 weeks ago

Exalate commented: QA QA commented: Thanks Carlos, I’ll check with the warehouse team and find the reason for the delay. I appreciate your patience.

lz-qa commented 2 weeks ago

Exalate commented: QA QA commented: Thanks Carlos, I’ll check with the warehouse team and find the reason for the delay. I appreciate your patience.