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SAMPLE TICKET: Ordered the wrong color #794

Open lz-qa opened 3 months ago

lz-qa commented 3 months ago

Hi! I accidentally ordered my item in the wrong color, is it possible to change my order?

lz-qa commented 3 months ago

Exalate commented: QA QA commented: Hello Ram, thanks for getting in touch with us. What’s your order number?

lz-qa commented 3 months ago

Exalate commented: Ram Sitwat commented: It’s #ORDER9384

lz-qa commented 3 months ago

Exalate commented: QA QA commented: Hi Ram, I’ve checked your order and it has already left our warehouse. Unfortunately, we can’t change your order at this stage but you can re-order the item in the correct color and return the incorrect item when you receive it.

lz-qa commented 3 months ago

Exalate commented: Ram Sitwat commented: I see, I’ll put through a new order now. Thanks so much.