Open lz-qa opened 3 months ago
Exalate commented: QA QA commented: Hi Taylor, we are sorry to hear that you received a damaged product. Thank you for bringing this to our attention.
Could you provide us with your order number so that we can solve this issue right away?
Exalate commented: Taylor Moore commented: #RX4583
Exalate commented: QA QA commented: Thank you for that.
It looks like we have the item Eames Chair - Brown Leather still in stock. Would you like us to replace your item or issue a refund?
Exalate commented: Taylor Moore commented: I would like a replacement, thank you.
Hi there, I received my armchair today in the mail and I noticed that the material has a tear in it.
I would like a replacement sent to me or to be issued a refund.