search

lzim / teampsd

Team PSD is using GitHub, R and RMarkdown as part of our free and open science workflow.
GNU General Public License v3.0
15 stars 23 forks source link

2024_feb_roadmap: Update COPs and manuals detailing work around for Sim login error on Chrome #2902

Closed ghost closed 8 months ago

ghost commented 1 year ago

Discussed in wk1 2023_apr_epic at support_workflow

Next Steps: @epearman update the following resources for trouble shooting inability to log into Sim UI #crossref #2894

Unable to log in to the Sim UI?

Cannot log in at https://mtl.how/sim

Option B: Clear cookies for the Sim UI website only.

  1. Click the Tools menu (three dotted lines in the upper-right corner).
  2. Select "Privacy and security" on the left hand side
  3. Select "Cookies and other site data" image.png
  4. Select "See all site data and permissions" image.png
  5. Search "Forio" in the search bar on the upper right hand side.
  6. Click the arrow that appears next to the forio.com search result that appears. image.png
  7. Select "Clear data" image.png
lzim commented 8 months ago

@ljmoody & @lijenn

Do either of you know whether this is a current issue with using the Sim UI in Chrome?

If not, I'd say let's close it without developing the manuals. LMK what you think.

Thanks!

lzim commented 8 months ago

I haven't seen this in a long time so I think, it should be closed without being developed.

ljmoody commented 8 months ago

@lzim - Agree to closing. I just tested logging into https://mtl.how/sim via Chrome and had no issues.