2024_04 Sim UI TEST: Administrative Dashboard Erratic at finding Teams - Sometimes returns none.

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2024_04 Sim UI TEST: Administrative Dashboard Erratic at finding Teams - Sometimes returns none. #3146

Closed lzim closed 2 months ago

lzim commented 2 months ago

@lijenn @ljmoody @jamesmrollins @tejaspesquare

Upon using my Administrator Login to Sim UI TEST I've experienced erratic behavior finding Teams:

[ ] Sometimes returns no teams.
[ ] Sometimes returns many teams.

See the two screenshots and inspector consoles below. Both were observed on the same day, across the last two days, from the same VA laptop in Chrome. Thx!

Inspector when dialogue finds no teams - Issues included

Inspector when dialogue finds no teams - I cannot display the full drop down menu in the screenshot

tejaspesquare commented 2 months ago

Hello @lzim - I find no issue when trying to load teams on Administrator dashboard using my login. Every time it is listing correct teams.

I guess there might be a lag in your case. I would request you to clear cache, delete history & do hard refresh (ctrl+R or ctrl+F5) once & check. If you still encounter issue, then we will need your login credentials to troubleshoot problem. Thank You!

lijenn commented 2 months ago

Discussed 4/7 Sim UI Stand up:

@tejaspesquare has fixed majority of the console log bugs, except for two.
@lzim you should see the worlds you are assigned to in your Administrator dashboard now. Please post a screenshot, if you can. Thanks!

lijenn commented 2 months ago

@lzim Please let us know if you're still getting this erratic issue for the Admin Dashboard and having trouble finding your teams in your dropdown list in Test-Slow?

ljmoody commented 2 months ago

Hi @lzim, please try and test this again in Test-Slow. You should see worlds you're assigned to in your Admin dashboard. Jenn and I have tested and find no issues when searching for teams. Thank you!

If you still experience problems, please:

take a screenshot of your search results, along with the team you searched for and didn't see.
try clearing your cache, delete history & do hard refresh (ctrl+R or ctrl+F5) once & check again.

lzim commented 2 months ago

Thanks @ljmoody & @tejaspesquare I don't seem to be having the same issue. Closing this one. Thanks!