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m5stack / Core2-for-AWS-IoT-Kit

Accompanying code for use with AWS IoT Kit content. Works with PlatformIO and ESP-IDF v4.2.
https://m5stack.com/collections/m5-core/products/m5stack-core2-esp32-iot-development-kit-for-aws-iot-edukit
MIT License
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AWS IoT EduKit > Getting Started > Running the ESP RainMaker Agent - Error claiming with Rainmaker app #15

Closed emcfins closed 3 years ago

emcfins commented 3 years ago

I've restarted the device - both with the reload button as well as turning it off and on - and retried the claiming a few times, all with the same issue. I updated my phone app and have tried to do the claiming through my browser as well. All with the same error.

Claiming finished with error: Claim init failed

Claiming failed. Please reboot the device and restart provisioning.

emcfins commented 3 years ago

IMG_3455

rashedtalukder commented 3 years ago

Sorry you're having issues. What is the output in your serial monitor? That would give better insights on what's going wrong on the device side.

Have you also tried erasing the firmware and then running "flash and monitor" again to start on a empty firmware?

emcfins commented 3 years ago

Hi @rashedtalukder - thanks for the suggestions.

It was clear to me that it was my phone app. I ended up completely deleting and re-installing the app on my phone and it worked.

To answer your question, the only message I was seeing in the serial monitor was that provisioning was starting

[0;32mI (4102) app_wifi: Provisioning Started. Name : PROV_42a64e, POP : 66d2a6ff␛[0m
␛[0;32mI (20932) protocomm_nimble: mtu update event; conn_handle=0 cid=4 mtu=185

Reinstalling resolved my issue. Thank you!