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mKenfenheuer / steam-deck-windows-usermode-driver

A windows usermode controller driver for the steam deck internal controller.
GNU General Public License v2.0
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Could not open neptune controller #24

Closed ReticentRobot closed 2 years ago

ReticentRobot commented 2 years ago

Describe the bug I just wiped my deck and reinstalled windows from scratch. I've installed ViGEm, and SWICD but when I start it I'm getting an error and the controller is not recognized after the Driver is started. Not sure if this is some sort of bug, or user error. The error states:

Could not open neptune controller: System.DllNotFoundException: Unable to load DLL 'hidapi.dll': The specified module could not be found. (Exception from HRESULT: 0x8007007E) at hidapi.Native.HidApiNative.hid_enumerate(UInt16 vendor_id, UInt16 product_id) at hidapi.HidDevice.OpenDevice() at neptune_hidapi.net.NeptuneController.Open() at SWICD.Services.ControllerService.Start()

To Reproduce Steps to reproduce the behavior:

  1. Start Windows
  2. Open SWICD Driver Control Panel
  3. See error

Expected behavior Driver loads and controller works

Screenshots If applicable, add screenshots to help explain your problem.

Debug information Driver version: [v0.2.4-f187ba-release]

Create a support package by going to "Driver status" and selecting "Create support package". Attach the file SWICD_Support_XXXXX.zip from your desktop.

SWICD_Support_637916194649346935.zip

Additional context Add any other context about the problem here.

ReticentRobot commented 2 years ago

Troubleshooting attempted so far:

1) Uninstall ViGEm and SWICD Driver, reinstall both (no change) 2) Install Steam (no change) 3) Login and start Steam (no change) 4) Try dotnet-rewrite release (no change)

mKenfenheuer commented 2 years ago

Can you try downloading the zip of the release, then copy the hidapi.dll file put of it to the program folder (c:\Program Files\Maximilian….\SWICD)?

ReticentRobot commented 2 years ago

Still no luck. I can confirm that the file was already there, I overwrote it with the one from the zip file anyway - but am still getting the error. I also tried running the driver as Admin, but still same result. Also same result with exe from zip and an .msi install.

ReticentRobot commented 2 years ago

Not sure if this is even related or not (or helpful if it is), but the only thing I see in Event Viewer at the time of application launch is a warning as follows in the System log:

The application-specific permission settings do not grand Local Activation permission for the COM Server application with CLSID {2593F889-FEAF-457C-B68A-50F6B8EA6B54} and APPID {15C20B67-12E7-4BB6-92BB-7AFF07997402} to the user SteamDeck\ReticentRobot SID {...} from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

mKenfenheuer commented 2 years ago

I dont think this message is related. Did you try to run the release from the zip file?

ReticentRobot commented 2 years ago

Yeah I unzipped and ran the exe from there, same thing.

mKenfenheuer commented 2 years ago

Since the dll is built with MSVC, maybe the msvcr is missing?

https://aka.ms/vs/17/release/vc_redist.x64.exe

https://docs.microsoft.com/de-de/cpp/windows/latest-supported-vc-redist?view=msvc-170#visual-studio-2015-2017-2019-and-2022

ReticentRobot commented 2 years ago

That did the trick! Thank you!! I'll go ahead and close as solved. Very much appreciated for all of your work on this and the support.