soc-pe-bot
commented
1 year ago Team's Response
Hello,
Thank you for your bug report.
While the LTA API sometimes provides incomplete data, the team feels it is useful to still show this information in a breakdown, since a car user necessarily can't use a parking lot from the other types involved. Therefore, even if a majority of carparks only contain car lots, a motorcyclist would still find it useful to use the find command and see carparks that have the motorcycle lot type. We feel it is better to be transparent about the data we are receiving. We thus reject this as intended behaviour, and one that provides value to a portion of users.
Items for the Tester to Verify
:question: Issue response
Team chose [response.Rejected]
- [x] I disagree
Reason for disagreement: i meant that if a particular carpark has x slots and all those x slots are car lots, there's no need to indicate there are 0 motorcycle and heavy lots. it is obvious and omitting them reduces clutter especially when a user searches multiple carparks.
if a carpark somehow has non-zero motorcycle lots, then it should be indicated for the benefit of motorcylists.
as a car user, i would only be interested in the car lots available, i don't need to see lot information for other vehicle types.
As a motorcyclist, if every carpark i search for in the app tells me there are 0 slots for motorcycles, then the app has no value for me. there's also no way for me to filter out carparks with non zero motorcycle lots.
since the app seems most suitable for car users, why not optimise it for car users?
i skimmed through the text file of all the carpark lots, and it seems that all (or at least majority of) the carparks don't have lots for motorcycles and heav vehicles. if most carparks have 0 lots for motorcycles and heavy vehicles, perhaps it is better not to display when the user finds it, to reduce clutter. or if the case is that the data from LTA does not specify for motorcycles and heavy vehicles, it can be removed entirely