We are preparing your Mac...

[danshaw]

Would anyone have an idea why I might be stuck at the "We are preparing your Mac..." stage of SplashBuddy? I have removed all but one app, re-imaged multiple time, deleted the computer from JAMF, and I can't see to get passed this stage. The applications to get installed in the background from JAMF because of the "on enrollment" trigger, but SplashBuddy is not seeing it for some reason.

I'm testing this on 10.13.5 running with JAMF Pro 10.5.

[cybertunnel]

make sure the name of the .pkg file maches the packageName in the preferences file. You can find the exact package name by doing cat /var/log/jamf.log | grep .pkg and look for the package that matches your application you are tracking for installation. Ex: For a OneDrive package named OneDrive-1.203.455 Your plist might look like something like this -

<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
    <key>applicationSideMenu</key>
    <true/>
    <key>continueAction</key>
    <string>Restart</string>
    <key>applicationsArray</key>
    <array>
                <dict>
            <key>canContinue</key>
            <true/>
            <key>description</key>
            <string>Cloud Syncing</string>
            <key>displayName</key>
            <string>OneDrive</string>
            <key>iconRelativePath</key>
            <string>OneDrive.png</string>
            <key>packageName</key>
            <string>OneDrive</string>
        </dict>
        </array>
    <key>assetPath</key>
    <string>/Library/Application Support/SplashBuddy</string>
    <key>htmlPath</key>
    <string>presentation.html</string>
    <key>webRefreshRate</key>
    <integer>60</integer>
</dict>
</plist>

[MatGriffin]

One way I test is make the item available in self service, install from self service. The once I'e built my SB and set the prefs install it on the same Mac and if all correct it will go green as SB will pick it up from the JAMF log.

[danshaw]

Thanks for the help guys! @cybertunnel was right, I just didn't have the naming correct. Working like a charm now!