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macarthur-lab / gnomad_browser

gnomAD browser pre-ASHG 2018
MIT License
33 stars 16 forks source link

Stuck on "Loading..." #92

Closed sds02 closed 6 years ago

sds02 commented 6 years ago

When I tried looking for ARID1B, BRCA1 or any gene for that matter, it got stuck. Says "Loading....". I tried Chrome and Safari. I then disconnected from the wifi of my building and connected to hotspot from my phone and it started working! My concern is that I have never had such issues with gnomAD (the original version) while using the wifi from my building so I don't know what's happening with the new version!

mattsolo1 commented 6 years ago

Hello, I think we've addressed this issue. Would you mind trying again?

sds02 commented 6 years ago

Hi! So, I tried again and it's still stuck on "Loading...". Checked my wifi connection and all websites including the old gnomad browser are working just fine.

mattsolo1 commented 6 years ago

Thanks for trying it out again! Would you mind opening the developer tools console in your browser and taking a screenshot of what you see? For example in chrome, this is View > Developer > Javascript console

nawatts commented 6 years ago

Issue moved to macarthur-lab/gnomadjs#52