Closed GoogleCodeExporter closed 9 years ago
You need to provide us more information:
1) What version of BigBlueButton did you install?
2) What OS did you install it on
3) What's the output of
sudo bbb-conf --check
Original comment by ffdixon@gmail.com
on 1 Feb 2011 at 1:23
I'm not sure what version it was when i installed it because i updated it. It
is installed on Ubuntu 2.30.2.
Output:
Current Configuration:
Kernel version: 2.6.32-28-generic-pae
Memory: 30311 MB
/var/www/bigbluebutton/client/conf/config.xml:
Port test (tunnel): bbb.elcescambia.org
Red5: bbb.elcescambia.org
/etc/nginx/sites-available/bigbluebutton
server name: bbb.elcescambia.org
port: 81
bbb-client dir: /var/www/bigbluebutton
/var/lib/tomcat6/webapps/bigbluebutton/WEB-INF/classes/bigbluebutton.properties
(bbb-web)
bbb-web host: bbb.elcescambia.org:81
/var/lib/tomcat6/webapps/bigbluebutton/demo/bbb_api_conf.jsp (API demos)
bbb-web-api host: bbb.elcescambia.org:81
/etc/asterisk/bbb_extensions.conf (asterisk)
voice conf application: konference
** Potential Problems **
Not Running: ActiveMQ
Original comment by whow...@gmail.com
on 1 Feb 2011 at 6:57
Hi there,
I don't think your running the latest release. In fact, I think your running
BigBlueButton 0.64 on Ubuntu 9.04.
Would it be possible to install BigBlueButton on Ubuntu 10.04 32-bit or 64-bit,
then let us know if you still have problems.
Regards,... fred
Original comment by ffdixon@gmail.com
on 1 Feb 2011 at 9:33
Well the only reason that I haven't reinstalled it is because i couldn't
remember how to set it up so that I can access it externally. I have the ports
forwarded and all but I couldn't remember how i configured it.
Original comment by whow...@gmail.com
on 1 Feb 2011 at 10:21
Hi there,
Once this happened to me. But in my case, I use the VMWare image. I'm not sure
what was the cause, I think that it was because I didn't suspend the VM very
well... A simple solution is start manually the activemq service, running:
sudo /etc/init.d/activemq start
but (in my case) for a strange reason it stopped again...
The solution was rebooting the VM and this error didn't appear anymore. I don't
think so that it's a bug related to bbb, it could be something that broke the
activemq service like my case...
Could you try one of these solutions? and before do that could you also check
the activemq log? I think it's located in /usr/share/activemq/data/activemq.log
and see if there is an error?
Also, I agree with Fred, if you are running an old bigbluebutton installation,
you should try to update to the latest...
Original comment by mcmarkos86
on 1 Feb 2011 at 10:29
Now i remember. I downloaded the pre made BBB VM... If that helps...
Original comment by whow...@gmail.com
on 1 Feb 2011 at 10:29
Active mq service says [fail]. I have already tried rebooting the VM. I'm
trying to get the activemq log now. I'm also trying to update ubuntu to see if
it helps.
Original comment by whow...@gmail.com
on 1 Feb 2011 at 10:41
There may be a race condition on reboot. To make sure everything is running
properly, you can do
sudo bbb-conf --clean
sudo bbb-conf --check
Regards,... Fred
Original comment by ffdixon@gmail.com
on 1 Feb 2011 at 10:50
I tried that. It didn't work. If i have to re install on a new version of
ubuntu what is the way to save my config files and the setup of my rooms?
Original comment by whow...@gmail.com
on 1 Feb 2011 at 11:01
How did you setup your rooms? Did you create .jsp pages or use the API. If
you used the API, then there are no rooms saved in BigBlueButton (there is no
rooms database in mysql).
Using the API, the rooms are created as needed in memory.
At most, you should need only copy over the salt (if you are using the API),
and re-assign the IP address using
sudo bbb-conf --setip
Original comment by ffdixon@gmail.com
on 6 Feb 2011 at 1:58
Original comment by ffdixon@gmail.com
on 6 Feb 2011 at 2:42
I used the JSPs. I cant remember where they were stored but i did replaced the
VM on my vsphere server with the newer one on the site. It is up and working.
Original comment by whow...@gmail.com
on 7 Feb 2011 at 6:51
Solve by upgrading to latest release.
Original comment by ffdixon@gmail.com
on 7 Feb 2011 at 6:23
I had a similar problem (activemq failed to start for unspecified reason) and
it was because the hostname was unset on the server. running the "hostname"
command to set the hostname to the server's IP address appeared to work.
Original comment by bshanks....@gmail.com
on 3 Jul 2011 at 3:14
Original issue reported on code.google.com by
whow...@gmail.com
on 31 Jan 2011 at 11:05