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mackworth / cTiVo

TiVo Show Downloads for MacOS
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Constant restarts with Mac Big Sur #444

Closed slodiver closed 3 years ago

slodiver commented 3 years ago

Hello... I have been having problems getting my Tivo recordings over to my Mac (2019 3GHz 6-core Intel Core I5 with 40GB of RAM) ever since I upgraded to macOS Catalina. I thought that it might fix itself when I upgraded to Big Sur, but it hasn't. I did a complete erase and install but I did save my settings. CTivo is the only program that creates this crash. I have been using CTivo with great success for quite some time and would love to see this resolved. I've attached my most recent error log. It seems to trigger a kernel panic but I can't figure it out. Can you help? Thanks! Chad

Error log.txt

mackworth commented 3 years ago

Sorry, I missed this one. I don't have a lot of suggestions here. I haven't had anybody else complain of kernel panics. My main thought is that cTiVo might be triggering a hardware problem as it drives a lot of disk traffic, and uses a LOT of CPU time for the reencoding process. You might try restricting it in Adv Prefs to only one encoding at a time.

Reading your panic log: you crashed in the kernel with the backtrace only containing Apple extensions. Do you have any third-party RAM in your system? Are you using an external drive with cTiVo? Do you have other reports to see if there's any consistent message?

slodiver commented 3 years ago

Wow! Thanks for responding! I had forgotten I emailed you. I do have third party ram. No external drives on my TiVos. I have three. I’ll limit it to one encoding at a time and one TiVo at a time too. Ran for a long time with same settings and no problems before Catalina upgrade.

Chad Lortie

On Jan 1, 2021, at 3:49 PM, Hugh Mackworth notifications@github.com wrote:

 Sorry, I missed this one. I don't have a lot of suggestions here. I haven't had anybody else complain of kernel panics. My main thought is that cTiVo might be triggering a hardware problem as it drives a lot of disk traffic, and uses a LOT of CPU time for the reencoding process. You might try restricting it in Adv Prefs to only one encoding at a time.

Reading your panic log: you crashed in the kernel with the backtrace only containing Apple extensions. Do you have any third-party RAM in your system? Are you using an external drive with cTiVo? Do you have other reports to see if there's any consistent message?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

mackworth commented 3 years ago

How's it going? If you're still having issues, the third party RAM can be a problem. You can run Apple's diagnostics by booting up while holding down D key.

slodiver commented 3 years ago

Thanks so much. I’ll try that tomorrow!

Chad Lortie

On Mar 16, 2021, at 3:54 PM, Hugh Mackworth @.***> wrote:

 How's it going? If you're still having issues, the third party RAM can be a problem. You can run Apple's diagnostics by booting up while holding down D key.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

mackworth commented 3 years ago

Just going back through old issues; any luck here?

slodiver commented 3 years ago

So I removed my third party Ram and everything worked. Then I reinserted in a different configuration and it works. Must have been the way I had it set up! Thanks for following up!

Chad Lortie

On Jun 28, 2021, at 1:34 PM, Hugh Mackworth @.***> wrote:

 Just going back through old issues; any luck here?

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

mackworth commented 3 years ago

Good to hear!