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mackworth / cTiVo

TiVo Show Downloads for MacOS
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Requesting key access #456

Closed dcborn61 closed 1 year ago

dcborn61 commented 3 years ago
Screen Shot 2021-03-16 at 10 54 50 AM

I just started getting this pop-up recently with cTiVo, I have no idea what it is trying to access. Any idea?

mackworth commented 3 years ago

There's a point where cTiVo creates a temporary keychain to get access to the TiVo certificate. It then deletes it, but I've seen cases where it doesn't actually go away.

When you get this prompt, you can confirm this is the problem, as the password is the highly secure password.

If you go to ~/Library/Keychains, you should see a folder with that UUID (3BD...). Just delete this and you should be good. Let me know if that works.

dcborn61 commented 3 years ago

I keep getting the pop-up a couple of times a day. I have entered the highly secret password but it does not seem to stop the pop-up requesting it.

I also tried deleting the keychain UUID, that also hasn't stopped it.

On Tue, Mar 16, 2021 at 12:29 PM Hugh Mackworth @.***> wrote:

There's a point where cTiVo creates a temporary keychain to get access to the TiVo certificate. It then deletes it, but I've seen cases where it doesn't actually go away.

When you get this prompt, you can confirm this is the problem, as the password is the highly secure password.

If you go to ~/Library/Keychains, you should see a folder with that UUID (3BD...). Just delete this and you should be good. Let me know if that works.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/mackworth/cTiVo/issues/456#issuecomment-800411847, or unsubscribe https://github.com/notifications/unsubscribe-auth/ATIHVSXECZHXTR57JQLSUSLTD6BOTANCNFSM4ZIXDN2A .

mackworth commented 3 years ago

So, "password" works, it goes away, but then comes back again soon?
And is it during the same session, or do you quit the app in between (and if the latter, is it every time you restart?)

dcborn61 commented 3 years ago

Yes, it seems to take “password” but comes back without me ever quitting out of the app.

On Apr 10, 2021, at 12:03 PM, Hugh Mackworth @.***> wrote:

 So, "password" works, it goes away, but then comes back again soon? And is it during the same session, or do you quit the app in between (and if the latter, is it every time you restart?)

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

rqchin commented 2 years ago

I'm seeing this happen also, but oddly, it just started this week. Maybe as a result of a Mac OS update? I'm on 12.6 on a MacBook Pro 16" M1 Pro cpu. Mine is looking for this UUID: "85F894B4-6B9D-438F-B877-0991EE9A7FED". It will happen in the same session, when I quite cTivo, or even after a complete shutdown of the Mac, however, when it happens is very random. It's not like it happens during encoding for every show. It might not happen for 50 shows and then suddenly it pops up. I have a log from right after it happened, but I'm not sure if that really helps.

cTivo Keychain request 2022-09-30 at 00 27 28@2x com.cTiVo.cTiVo 2022-09-29--02-18-52-785.log

mackworth commented 1 year ago

Sorry, this issue drifted down the list and I missed it. If anyone is still having this problem (and cares), please let me know.

rqchin commented 1 year ago

It was happening for a while but it seemed to stop in October or November of 2022.

mackworth commented 1 year ago

Okay, I'll close for now. For anyone who hits this, let me know, but in addition to looking for that temporary file, you might check in Keychain Access to see if there's a spurious entry there for your TiVo (probably not tivo.com entries, nor the CA entries)