mag1024 / bosch-alarm-homeassistant

Integration for Bosch Alarm panels that use the mode2 protocol: Solution, B/G series, AMAX
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Bosch 2000 + B426-M - Connecting Issue #57

Open m0dded opened 1 day ago

m0dded commented 1 day ago

Hi Sanjay - thanks for your detailed thread in HA Forums. I have: Bosch 2000 - updated to the latest firmware 2.1.3.0 B426-M - updated to latest firmware 3.13.0208

I have never installed the integration in HA prior to now. Also I have just installed the B426-M I can login to the B426-M webpage using https://X.X.X.X (local ip) I can access the status using the iOS RSC+ App

However it seems connection to Port 7700 is not happening. CleanShot 2024-11-29 at 10 12 12

Here are all my settings - hoping you can help troubleshoot this issue:

Home: CleanShot 2024-11-29 at 10 19 03

Basic Network Settings: CleanShot 2024-11-29 at 10 13 05

Advanced Network Settings: CleanShot 2024-11-29 at 10 13 46

Panel Address Settings: CleanShot 2024-11-29 at 10 17 33

Encryption & Security Settings: CleanShot 2024-11-29 at 10 17 57

Maintenanace: CleanShot 2024-11-29 at 10 18 34

What am I missing to enable the port 7700 which the HA Integration needs to connect. I tried to connect using ALink: Network Connect(cloud) - works Network Connect(TCP/IP SSL) - does not work

sanjay900 commented 1 day ago

Check your configuration on the panel itself via alink - you need to make sure you have a automation passcode set that is > 10 characters long

m0dded commented 23 hours ago

Thanks Sanjay Are you referring to this? CleanShot 2024-11-29 at 11 13 53

sanjay900 commented 23 hours ago

yeah, that probably good to check all the other network module related settings in here too, i have to assume one of them is not set right

m0dded commented 23 hours ago

Here are the settings of the Network Module from Alink

Basic Network Settings: CleanShot 2024-11-29 at 11 49 40

Advanced Network Settings: CleanShot 2024-11-29 at 11 50 28

Encryption and Security Settings: CleanShot 2024-11-29 at 11 51 22

Maintenance CleanShot 2024-11-29 at 11 51 55

Other Options: CleanShot 2024-11-29 at 11 52 31

Need not configure options: CleanShot 2024-11-29 at 11 53 42

sanjay900 commented 22 hours ago

hmm, i don't see anything wrong there, not sure whats going on

m0dded commented 21 hours ago

@sanjay900 - as you have the same setup as me. Do the settings from the web images above line up with yours? Strange how it won't let me connect on port 7700

Also i note that 2000 no longer needs the automation passcode - it works on master code?

sanjay900 commented 18 hours ago

It uses both codes

sanjay900 commented 13 hours ago

Oops, not sure how I closed that! I've asked Bosch for their thoughts, they have noted the following:

It seems that the IP module is not pulling the config from the control panel. It seems like the IP module configuration is mismatched. This is most likely causing the issue.

What we suggest doing, this is based on our engineer test plan:

Connect to the panel through A-link Plus
Do an upload of the panel config Save the config Default the control panel from button Use installer code 1234 set location 0081 to 3, set location 4456 to 4. Set date and time on panel using master code 2580 Wait 2 to 5 minutes Try connecting to Home Assistant using IP Address It should connect with default configuration Connect to the panel through A-link Plus
Do an upload of the panel config Save the config Modify the zones/outputs/users codes as per original configuration Save the config Download to control panel Wait 2 to 5 minutes Connect again to Home Assistant and all entities should be pulled.

*Note try to use DHCP from Router for testing. Do not modify any settings in the IP module.

m0dded commented 1 hour ago

@sanjay900 - thanks heaps for helping with this and following up with Bosch for me! Very grateful :)

But before i go ahead and reset the whole system - if the ip module was not pulling the config from the system:

sanjay900 commented 1 hour ago

The cloud and the local network endpoints seem to be completely seperate - with older firmwares we have had issues where the local config would lock up but cloud would continue working. RSC+ uses the cloud endpoint.

It's probably still worth defaulting the panel and seeing if that fixes things - a link would have a copy of your settings anyways so you can always look at your old config.