Open atwixfirster opened 4 years ago
Hi @atwixfirster. Thank you for your report. To help us process this issue please make sure that you provided the following information:
Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:
@magento give me 2.4-develop instance
- upcoming 2.4.x release
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@atwixfirster do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?
Hi @engcom-Echo. Thank you for working on this issue. In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:
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@magento give me 2.4-develop instance
Hi @eduard13. Thank you for your request. I'm working on Magento 2.4-develop instance for you
Hi @eduard13, here is your Magento instance.
Admin access: https://i-26062-2-4-develop.instances.magento-community.engineering/admin
Login: admin
Password: 123123q
Instance will be terminated in up to 3 hours.
Hello @atwixfirster
Could you provide more details for reproduce this issue? Please add version of magento.
Thank you!
Hi, @engcom-Echo
Please add version of magento.
Also, it's reproducible in 2.4-develop.
The root of issue is: when customer redeems a coupon which give him a free shipping then the merchant does not see the amount of discount which customer got. Shipping delivery may be a different for customer ($5.00, $50.00, etc). But it's impossible to verify how much money a free shipping coupon is saved for customer, for example $5.00 or $50.00. :)
Thank you!
Hello @atwixfirster
Could you add a screenshot of Table Rate settings and Origin Shipping Address?
Thanks!
Could you add a screenshot of Table Rate settings and Origin Shipping Address?
My settings: please create a CSV file with the next content:
Country,Region/State,"Zip/Postal Code","Order Subtotal (and above)","Shipping Price"
USA,*,*,0.0000,15.0000
USA,*,*,50.0000,10.0000
USA,*,*,100.0000,5.0000
USA,AK,*,0.0000,20.0000
USA,AK,*,50.0000,15.0000
USA,AK,*,100.0000,10.0000
USA,HI,*,0.0000,20.0000
USA,HI,*,50.0000,15.0000
USA,HI,*,100.0000,10.0000
and import it:
Thanks
:white_check_mark: Confirmed by @engcom-Echo
Thank you for verifying the issue. Based on the provided information internal tickets MC-29802
were created
Issue Available: @engcom-Echo, You will be automatically unassigned. Contributors/Maintainers can claim this issue to continue. To reclaim and continue work, reassign the ticket to yourself.
@magento give me 2.3.3 instance
Hi @jayankaghosh. Thank you for your request. I'm working on Magento 2.3.3 instance for you
Hello @jayankaghosh,
Thank you for your report, you are right, currently it is not possible to verify how much money a free shipping coupon is saved for customer, but the initial idea of free shipping coupon does not imply that. I think we should not add a free shipping coupon discount as a sales discount into the coupons report, since free shipping is not a sales discount coupon it is separate marketing tool. Currently, we have both sales discount and free shipping coupons in a single report and merchants able to differentiate these types of coupons only by name and sales discount amount (which is 0 for free shipping ones). So, this looks to me like a feature request for adding a separate report for free shipping coupons where shipping discount is calculated. @sdzhepa, could you please help to move this ticket to the feature requests project?
Preconditions (*)
M2.3.3, 2.4-develop
Create a new cart price rule: | Option | Value | | Rule Information > Coupon | Specific coupon | | Rule Information > Coupon Code | test10 | | Rule Information > Uses per Coupon | 100 | | Rule Information > Uses per Customer | 1 | | Conditions > Apply the rule only if the following conditions are met | Subtotal equals or greater than 25 | | Actions > Free Shipping | For shipment with matching items |
Enable "Table Rate" shipping method. Set "Condition" to "Price vs. Destination" Create a CSV file with the next content: